Be Bold. Be Kind. Be You.
Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!
Assistant General Managers are responsible for the daily operations at a ModWash location while supporting the general manager with site and team responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.
What you’ll do:
- Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
- Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
- Safely guide and assist guests through the ModWash packages, and membership options.
- Actively engage with customers pre/post wash to ensure 100% satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
- Effectively maintain the on-site equipment and troubleshoot when needed
- Assist in overseeing the productivity, breaks, and safety of all employees
- Continuously seek ways to improve the business
- Assist in attracting, recruiting, developing and employees
- Own management of chemical inventory, usage, and costs
- Train and motivate team to enroll new members
- Performs required administrative duties which may include documentation for performance management, team calls, terminations, employee relations, and promotions
- Ensure compliance with legal requirements and company policies and procedures
- Ensure facilities are always clean and presentable.
What you’ll need:
- A passion for serving others.
- Awesome customer service skills, previous sales experience a plus.
- 2+ years of experience in a leadership role
- Outgoing, energetic personality with excellent communication skills.
- Strong interpersonal skills.
- Motivate and encourage your teammates in a fast-paced environment.
- Ability to work a flexible schedule including evenings and weekends.
Physical Job Requirements:
- Ability to work outdoors in all weather conditions and seasons
- Be on your feet for extended periods of time/ the entire work shift
- Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
- Ability to carry, lift, push, pull, and move up to 25 pounds
- Alert and able to maneuver around moving vehicles and equipment
- Safely climb and maneuver a 25ft ladder
- Respond quickly to sounds
- Move safely over uneven terrain and in confined spaces
- See clearly and respond to dangerous situations
- Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot
Benefits:
- Base pay plus commission for top three membership plans sold
- Paid training and coaching
- Free employee car washes
- Fun, team-oriented work environment
- Career advancement opportunities
- 401K match
- Medical, Dental and Vision Insurance options
ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Types: Full-time
#INDD5
Skills Required
- Strong customer service skills
- Previous sales experience
- 2+ years of experience in a leadership role
- Excellent communication skills
- Strong interpersonal and team motivation skills
- Ability to work a flexible schedule including evenings and weekends
- Ability to work outdoors in all weather conditions
- Ability to be on your feet for extended periods and perform physical tasks (bend, stoop, squat, kneel, reach)
- Ability to lift, carry, push, pull up to 25 pounds
- Ability to safely maneuver around moving vehicles and equipment and work in confined/uneven spaces
- Ability to safely climb and maneuver a 25 ft ladder
- Manage chemical inventory, usage, and costs
- Perform site opening/closing duties and maintain facility standards
- Perform basic administrative and team management duties (documentation, performance discussions, employee relations)
What We Do
ModWash is an express car wash company offering single washes, monthly memberships, and fleet services across numerous locations on the East Coast, emphasizing quality service and community involvement.
