Assistant Program Director

Posted 2 Days Ago
Be an Early Applicant
Bronx, New York, NY, USA
In-Office
75K-80K Annually
Mid level
Social Impact
The Role
Supervise case management and program staff serving individuals experiencing homelessness, mental illness, and substance use. Review service plans and progress notes, coordinate client intake, orientation, treatment placements, crisis intervention, and community partnerships. Ensure trauma-informed, person-centered care and compliance with agency and funder standards. Provide staff supervision, emergency coverage, and coordination with facilities and clinical teams.
Summary Generated by Built In
MinUSD $75,000.00/Yr. MaxUSD $80,000.00/Yr. Position Overview
  • SCOPE OF ROLE:
  • The Assistant Program Director will provide supervision of Case Management services to ensure quality care to persons served that have experienced homelessness, mental illness and substance use. In the absence of the Program Director the Assistant Program Director will supervises all program staff in conjunction with the Regional Director.

     

  • ESSENTIAL DUTIES & RESPONSIBILITIES:

    • Direct supervision of all program staff about case management and program services, individual and group
    • Audit and review of individual consumer progress notes and service plans in conjunction with clinical staff
    • Responsible for ensuring consumer service plans are reflective of agency standards, person-centered and trauma informed.
    • Responsible for maintaining contact with other service agencies and ensuring client placement for treatment and program activities (may include volunteer job placement)
    • Assist in coordinating with Director of Intake scheduling/interviewing all new tenants
    • Responsible with orientation and transitioning of new tenants into the program
    • Participates in crisis intervention, reporting management to agency and other stakeholders as needed
    • Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OASAS and diverse funders
    • Provides emergency and relief coverage as necessary
    • May represent agency with community groups and agencies developing linkages for consumer services
    • Provides supervisory meetings with all staff and maintains documentation of these meetings
    • Other duties as assigned



    Qualifications
    • Bachelor’s degree in Social Work or a related human service degree
    • 3-5 years of experience working with individuals with mental illness, substance use issues and/or a history of homelessness, or in the human services field
    • 2 years supervisory experience
    • Must have excellent verbal, written and interpersonal communication skills 
    • Proficient in MS Word/Excel
    • Experience working with different populations preferred
    • Understanding of the diverse needs of individuals and families experiencing homelessness and experience working with people affected by HIV/AIDS, Substance Use Disorder and Mental Health.

    PREFERRED QUALIFICATIONS AND SKILLS

    • MSW or degree in related field
    • Bilingual English/Spanish speaking preferred
    • Harm Reduction, Trauma informed care, and Motivational Interviewing experience preferred
    Company Overview

    S:US IS AN EQUAL OPPORTUNITY EMPLOYER 


    Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 


    We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  


    All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected]. 

    ID2026-19113 Work LocationIn Person

    Skills Required

    • Bachelor's degree in Social Work or a related human services field
    • 3-5 years of experience working with individuals with mental illness, substance use issues, homelessness, or in human services
    • 2 years of supervisory experience
    • Excellent verbal, written, and interpersonal communication skills
    • Proficiency in Microsoft Word and Excel
    • Experience working with diverse populations
    • Understanding of the needs of individuals and families experiencing homelessness
    • Experience working with people affected by HIV/AIDS, substance use disorder, and mental health conditions
    • MSW or related advanced degree
    • Bilingual English/Spanish speaking ability
    • Experience with harm reduction, trauma-informed care, and motivational interviewing
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    The Company
    HQ: New York, NY
    1,800 Employees
    Year Founded: 1978

    What We Do

    Services for the UnderServed (S:US) is a New York nonprofit human-services organization serving people with disabilities, people in poverty, and people facing homelessness. It creates pathways to rich and productive lives through housing, employment, skills-building, treatment, rehabilitation and recovery services. S:US works with tens of thousands of individuals and their families across New York City and Long Island each year.

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