Assistant Operations Manager-Hospitality Services

We are currently recruiting for an Assistant Operations Manager - Hospitality Services to join our Manpower Services team in Dubai.

Scope: Assistant Operations Manager-Hospitality Services is responsible for supporting the smooth and efficient operation of contracts and accounts in coordination with site supervisors, administrative support, and the Account Manager

Financial:

• Oversee all daily deployments of staff to assigned contracts. 
• Responsible for the timely and accurate submission of monthly T&A

Customer:

• Key point of contact with client site teams for all operational matters 
• Develop strong relationships with the client POC to facilitate the growth of contracts. 
• Management of internal teams such as demand planning, Billing, and payroll to ensure a smooth and efficient workflow process. 
• Develop a strong and trusted relationship with employees through daily interaction, assisting in resolving simple queries and concerns raised.

Process:

• Manage and optimize current workflow process across multiple lines of service, Transport, HR, Deployments, and accommodation to ensure operational targets are achieved 
• Encouraged to identify areas of improvement to enhance efficiencies and processes across the business unit. 
• Oversee the onboarding of all newly recruited staff to ensure a smooth hiring and deployment process.

Innovation:

• Identify areas where repetitive tasks can be automated. 
• Reduce the amount of manual data and identify automated processes where possible

Selection Criteria:

• 3-4 years’ experience in an outsourcing company or similar large-scale workforce 
• UAE Driver's License 
• Proficient in Computer and reporting skills 
• Fluent in the English Language 
• Conflict resolution skills 
• Able to work flexible shift times to suit operational/client requirements

About UsOffering flexible solutions for all the UAE’s staffing needs since 2001, Transguard Group is the region’s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region’s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they’re needed.