Position Summary
The Shared Application Platform Engineering team is to provide the enterprise configuration and support for integration technologies such as IBM Middleware tools like MQ and ensure the platform stability and process improvement. Responsibilities include planning, support, and implementation of application platform infrastructure to include operational processes and procedures.
Job Responsibilities
- Handle MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations etc.
- Should have knowledge on SSL Certificate management, security vulnerabilities in MQ
- Scheduling and Monitoring MQ backups & performing housekeeping and daily health check
- Install & Configure IBM MQ
- Support Project for MQ upgrade or migrate to new version and apply Fixpack/Interim Fixpack, Refresh Pack/Ifix etc.
- Setting up new QMGRs and its object
- Investigate and Troubleshot issues in MQ
- Knowledge on Performance Tuning or optimizing of MQ
- Coordinate with Systems Administrators, UNIX, Network and DBAs, scheduling and implementing software patches & upgrades
- Support development/functional teams with performance tuning and troubleshooting issues & Co-ordinatr with IBM vendor
- Monitor and acknowledge Incidents/Change-Tickets/SRs/Problem-Tickets within SLA
- Working Knowledge on RCA's & SIP's & Automating tasks
- Provide Support for MQ DR activity
- Basic knowledge of shell scripting or Ansible to manage & create MQ admin related tasks for automation
- Good communication, written skills & interacting with Client & Stake holders
- Create knowledge base documents and SOPs for the Middleware support
- Handling Problem management calls and provide the RCA for the P1/P2 issues
- Good knowledge on IIB and/or APIC
- Basic knowledge on IBM-CP4I and/or OpenShift Container Platform (OCP)
Knowledge, Skills and Abilities
Education
- Bachelor's degree in computer science, Information Systems, or related field
Experience
- 7+ years of total experience and at least 4+ years of experience in Middlware applications like MQ Admin BAU activities such as manage QMGRs & Objects/maintenance/patching/ configurations.
- Install & Configure IBM MQ
- Scheduling and Monitoring MQ backups & performing housekeeping and daily health check
- WebMethods
- WebSphere Message Broker (WMB)
- IBM Integration Bus (IIB)
- CP4I ACE
- MQ
- IBM API Connect v10
- App Connect Professional (Cast Iron)
- Linux / AIX
- SDLC
- SSL
Good to Have :
- Open Shift (Kubernettes)
- Ansible (Automation)
- Elastic
- Azure DevOps
- YAML/JSON
- Python and/or Powershell
- Agile SAFe for Teams
- DataPower
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
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What We Do
Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
