Assistant Manager Social Sustainability

Posted 6 Days Ago
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Hiring Remotely in China, Oshima, Kagoshima, JPN
Remote
Senior level
Retail • Sports
The Role
Drives social compliance and human rights initiatives across suppliers. Manages audits, corrective action plans, grievance cases, social sustainability KPIs, supplier training, reporting, and ESG benchmarking responses. Coordinates internal teams, suppliers, auditors, and external partners while identifying compliance risks, analyzing trends, and supporting remediation and continuous improvement. Requires frequent factory travel and strong knowledge of social compliance standards, occupational health and safety, regulations, and sustainability reporting.
Summary Generated by Built In

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

Reporting directly to the Director Social Sustainability, this role drives social compliance and human rights initiatives across assigned suppliers and supports the team in advancing sustainability strategies and goals. Responsibilities include managing audit programs, supplier engagement, grievance handling, data-driven performance tracking and reporting to promote continuous improvement in line with PUMA sustainability standards and local regulatory requirements.

Task 1: Training & Capability Building

  • Coordinate sustainability projects by supporting project planning, defining workplans, tracking timelines, and ensuring key deliverables are completed in line with agreed priorities and milestones.
  • Work with internal teams, suppliers, external partners, and industry initiatives to coordinate project activities, collect inputs, follow up on actions, and support smooth implementation across relevant workstreams.
  • Monitor project progress, identify implementation gaps or risks, prepare status updates, and provide practical recommendations to support timely delivery and continuous improvement of sustainability initiatives.
  • Conduct training sessions for sourcing teams, suppliers and factory management to enhance compliance awareness, share best practices, and drive continuous improvement.

Task 2: Reporting & Team Contribution

  • Support the team’s sustainability reporting by consolidating data inputs, preparing planning materials, tracking milestones, and monitoring progress toward Social Sustainability goals.
  • Maintain reporting tools, trackers, SOPs, and templates to improve data quality, cross functional alignment, and timely visibility of sustainability performance and action plans.
  • Support responses to ESG benchmarking questionnaires and external sustainability information requests by coordinating inputs, collecting supporting evidence, reviewing data accuracy, and ensuring timely and consistent submissions.
  • Other tasks as assigned by the manager.

Task 3: Audit and Compliance Management

  • Conduct PUMA social audits and oversee third-party audit activities, from planning and coordination to findings review, CAP follow-up, root-cause analysis, and support for sustainable remediation with factory management.
  • Review and analyze audit reports (e.g: SLCP reports, or other audit reports converted from other FLA accredited brands and finalize findings according to PUMA requirements and internal standards.)
  • Ensure timely and accurate tracking of audit results, validity timeline in internal systems, in accordance with internal Sustainability SOPs
  • Provide clear insights, communicate key findings, risks and progress update to relevant stakeholders (e.g. Sourcing, internal teams) to support compliance risk management and decision making.

Task 4: Social KPI Data Collection and Management

  • Collect, validate and analyze Social Sustainability KPIs across assigned suppliers to ensure data accuracy and consistency.
  • Identify the trends, recurring issues, and key gaps to generate actionable insights and support continuous improvement initiatives and achieve PUMA Sustainability targets.

Task 5: Grievance Mechanism Handling and Management

  • Manage and follow up on worker or third-party grievances received through internal and external channels, ensuring timely and appropriate investigation and resolution.
  • Coordinate with relevant stakeholders, including suppliers, internal teams, and 3rd party grievance platforms to ensure smooth implementation, effective handling the cases while maintaining confidentiality and sensitivity.
  • Track grievance cases and analyze trends to identify systemic issues and support preventive actions.

YOUR TALENT
  • Bachelor’s degree required, Master’s degree preferred (covering the area of expertise required)
  • Minimum 5+ years of experience in social compliance, sustainability, or related field
  • Hands-on experience working with supplier factories and audit processes
  • Familiarity with social compliance standards (e.g. SLCP, FLA or equivalent)
  • Experience in apparel, footwear, or manufacturing industry
  • Experience working with global brands and sustainability reporting
  • Strong background in Occupational Heath and Safety (OHS)
  • Exposure to data analysis or reporting tools (e.g. advanced Excel, Power BI)
  • Strong communication and presentation skills
  • Good stakeholder coordination and engagement skills
  • Ability to manage multiple priorities in a dynamic environment
  • Analytical and problem-solving mindset
  • High attention to detail and data accuracy
  • Solid knowledge of relevant regulations and local law
  • Proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
  • Fluent in English (required)
  • Travel Time: 50% (Frequent factory visits)

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

Skills Required

  • Bachelor's degree in a relevant area
  • Master's degree
  • Minimum 5 years of experience in social compliance, sustainability, or a related field
  • Hands-on experience working with supplier factories and audit processes
  • Familiarity with SLCP, FLA, or equivalent social compliance standards
  • Experience in the apparel, footwear, or manufacturing industry
  • Experience working with global brands and sustainability reporting
  • Strong occupational health and safety background
  • Exposure to data analysis or reporting tools such as advanced Excel or Power BI
  • Strong communication and presentation skills
  • Stakeholder coordination and engagement skills
  • Ability to manage multiple priorities in a dynamic environment
  • Analytical and problem-solving mindset
  • High attention to detail and data accuracy
  • Knowledge of relevant regulations and local law
  • Proficiency in Microsoft Office applications
  • Fluency in English
  • Willingness to travel 50% for frequent factory visits
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The Company
HQ: Herzogenaurach
14,000 Employees
Year Founded: 1948

What We Do

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities. PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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