YOUR MISSION
- Ensure efficient and effective delivery of services by external partners in areas such as information technology, fulfillment and logistics, call center, and payment processing. Process ecom wholesale deliveries to ensure timely deliveries to wholesale partners.
- Manage 3rd party fulfillment and operation partner(s)Work in close collaboration with PUMA buying, planning, content, marketing and finance teams to achieve the group’s overall ecommerce business and financial goals.
- Optimize business processes to increase operating efficiency and enable increased focus on strategic, value-adding activities.Provide reporting and KPIs
- Work with customer service team and handle all customer service escalation. Ensure best in class for customer service
- Fraud management and manage new payment gateway initiatives to increase revenue and opportunities.
YOUR TALENT
- Bachelor degree in supply chain/ Statistics / Business preferred with good business acumen
- 3 years+ solid operations/ Ecom retail experience, with proven organization and execution experience with internal/external parties preferred. Marketplace or Client experience would be a plus
- Fluent in oral & written English
- Working Knowledge of MS office programs (Word, PPT, Excel)
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
What We Do
At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities.
PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
