Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Role
Main Gaming Floor Bars is seeking an Assistant Manager to help lead the bar operations of the casino floor. This is an exciting opportunity to step into a key frontline leadership role within one of Perth's most recognised hospitality destinations.
As Assistant Manager, you’ll support the smooth delivery of daily service, mentor and guide a passionate bar team and ensure every guest enjoys an exceptional experience. Working closely with the Operations Manager and leadership team, you'll play an important role in upholding our high standards and maintaining bar excellence.
Key Responsibilities:
- Support the day-to-day operation of five hospitality venues, ensuring exceptional service standards and operational consistency
- Ensuring compliance with all health, safety, and risk management policies, creating a safe environment for guests and team members
- Coach, develop, and inspire a high-performing team through ongoing training, performance feedback, and hands-on leadership
- Proactively manage guest feedback and service recovery
- Assist with rostering to ensure optimal labour coverage while maintaining productivity and service excellence
- Ensure compliance with all food and beverage regulations, responsible service requirements, and company operating standards
About you
You’ll bring the following:
- Previous leadership experience in a high-volume bar or hospitality environment
- Exceptional time management and organisational abilities, with the capability to manage competing priorities
- A collaborative leadership style and a commitment to continuous improvement
To be successful, you’ll:
- Hold or willing to obtain a current Approved Managers License & RSA
- Work across a rotating roster of morning, daytime, evening and overnight shifts
- Thrive in a fast paced, high-energy environment where guest experience is the priority
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Skills Required
- Previous leadership experience in a high-volume bar or hospitality environment
- Current Approved Managers License or willingness to obtain one
- Current Responsible Service of Alcohol (RSA) certification or willingness to obtain it
- Availability to work rotating morning, daytime, evening, and overnight shifts
- Strong time management and organizational abilities
- Collaborative leadership style and commitment to continuous improvement
What We Do
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.
