Jobs at Crown Resorts Limited

Lead and quality-assure workplace relations investigations across Crown Resorts properties. Develop investigation frameworks, tools and training, conduct complex and whistleblower investigations, identify systemic risks, and advise stakeholders to ensure fair, compliant outcomes.

Serve as Crown Melbourne’s primary Financial Crime Advisory partner, providing regulatory advice on AML/CTF, ABAC and sanctions, reviewing products and processes for financial crime risk, delivering training, analysing data and trends, supporting regulatory engagement, investigating issues and driving remediation and continuous improvement across the business.

Lead and maintain Crown's workplace relations policy and compliance framework. Provide authoritative policy interpretation, monitor legislative and case law changes, embed controls into ER/IR/investigations, partner with payroll governance, manage remediation and assurance, and represent WR in audits and regulatory engagements.

Lead and oversee Crown's Financial Crime Advisory function, advise senior leaders on AML/CTF, ABAC and sanctions compliance, manage regulatory risk and incidents, implement policy and regulatory reforms, deliver risk training, and lead a multi-location advisory team to embed a strong compliance culture across the organisation.

Support the Financial Crime Risk team by analysing customer and transaction data to identify financial crime trends, developing dashboards and visualisations, supporting transaction monitoring scenarios and optimisation, collaborating with stakeholders, and maintaining AML/CTF and regulatory knowledge.

Coordinate safety, compliance, and training for the Engineering Maintenance team. Administer Permit to Work, track training and compliance records, conduct inspections, identify gaps and corrective actions, maintain registers and reports, and support audits and contractor compliance.

Plan and deliver a 12-month events and activations calendar, sourcing and coordinating live entertainment, managing bookings, contracts and compliance, developing event strategies, liaising with stakeholders and suppliers, and overseeing event administration to deliver property-wide activations within budget.

Lead operations of the exclusive Mahogany VIP venue, driving exceptional guest experiences, team performance and financial results. Ensure compliance and safety, coach front-of-house leaders, manage labour and costs, partner with culinary and operational stakeholders, and provide visible leadership during peak periods to maintain premium service standards.

Manage end-to-end, high-volume recruitment for Crown Sydney, partnering with hiring managers to source, assess, offer and onboard candidates. Build talent pipelines, advise on selection and compliance, collaborate on employer branding, maintain reporting and stakeholder relationships to deliver a seamless candidate and hiring-manager experience.

Greet and assist guests, manage driveway traffic, handle arrivals/departures, process parking payments, provide directions and enquiries support, and deliver five-star bell services across a rotating part-time roster.

Supervise front desk operations at Crown Towers Perth, delivering exceptional guest service, handling escalations, managing room allocations, coaching staff, and supporting rostering and operational productivity in a luxury hotel environment.

Supervise daily spa and leisure operations, lead and coach staff, ensure exceptional guest service, manage rostering and stock, support sales targets, handle guest feedback, and maintain health, safety, and brand standards.

Lead gaming operations and commercial performance across VIP, Premium and Mass segments. Execute floor strategy, optimize revenue and occupancy, manage P&L, ensure AML/CTF and Responsible Gaming compliance, analyze performance data, partner cross-functionally, develop leadership teams, and maintain a strong on-floor presence to deliver exceptional guest experiences.

Lead planning and programme oversight for complex capital, infrastructure and fit-out projects from concept to handover. Develop and maintain logic-linked project programmes, establish baselines and critical paths, analyse contractor programmes, recommend mitigation and recovery strategies, coordinate stakeholders, provide programme reporting, and maintain oversight of site activities, FF&E, safety and operational impacts.

Provide administrative support to the Resort Sales team, act as first point of contact for customer enquiries, maintain systems and client communications, and coordinate internal communication across departments to deliver outstanding service.

Manage day-to-day payroll operations, support and oversee the Payroll team when manager is absent, handle reconciliations, timekeeping adjustments, PeopleSoft reporting/queries, and provide high-level service to internal and external stakeholders.

Lead design projects from concept to finished art for print and digital collateral. Provide brand expertise, manage assigned portfolio, present concepts to stakeholders, and support asset management, templates and processes. Produce high-end VIP pieces, cross-property campaigns and ATL material under tight deadlines.

Lead and manage stewarding operations across a large integrated resort, ensuring cleanliness, HACCP/food safety and workplace compliance; oversee inventory, procurement, budgets, chemical/PPE safety, fryer oil/waste programs; drive continuous improvement and team development for back-of-house support services.

Lead end-to-end marketing category management and strategic sourcing across Australian resorts. Develop procurement strategies, manage supplier performance and contracts, drive multi-year cost savings and value creation, partner with senior stakeholders, and ensure governance, risk management, and consistent commercial outcomes.

Lead end-to-end integrated marketing campaigns for concerts, shows and entertainment experiences. Develop audience-first strategies, manage budgets, partner with promoters and agencies, measure ROI, deliver post-campaign analysis, and coach a Marketing Coordinator while aligning activity to visitation and revenue goals.