Jobs at Crown Resorts Limited

Supervise and schedule leisure team members, maintain operational procedures and standards, provide lifeguard duties, ensure guest safety around Crown Metropol pool areas, and deliver excellent customer service.

Lead development and maintenance of Crown's Financial Crime Framework (AML/CTF, sanctions, anti-bribery, proceeds of crime, modern slavery). Monitor regulatory change, perform policy reviews, testing and assurance, support risk assessments and continuous improvement, and prepare regulatory analysis, policy documentation and reporting while partnering with Risk, Compliance and Legal stakeholders.

Lead design, build and evolution of Crown's Azure and hybrid cloud platforms. Provide cloud architecture, governance, IaC automation (Terraform/Bicep/ARM), container and platform service oversight, and mentor engineers while partnering with development, security and infrastructure teams to deliver secure, scalable cloud solutions.

Lead design, delivery and operations of enterprise public and hybrid cloud platforms. Own landing zones, governance, IaC and automation, drive migrations, cost optimisation, incident management, and manage cloud engineering teams and external providers to ensure secure, resilient, cost-efficient services.

Provide operational support, administration, troubleshooting and lifecycle management for end user technologies (Windows, VDI, AD, DNS, DHCP, virtualization). Monitor performance, resolve escalated incidents, manage patching/upgrades, produce technical documentation, and partner with projects, vendors and stakeholders to deliver secure, available and scalable workplace technology services.

Develop, maintain and improve payroll and compliance reporting, dashboards, reconciliations and data-quality controls across payroll and workforce systems to ensure payroll accuracy and regulatory confidence.

Provide day-to-day HRIS administration and support for Workday and related HR platforms. Investigate and resolve system issues, manage testing and releases, maintain data governance, support projects and regulatory changes, and create documentation, process improvements and training to improve system capability and user adoption.

Lead day-to-day operations for Events & Conferencing, overseeing event delivery, workforce planning, budgets, stakeholder relationships, team development, compliance, and continuous improvement for large-scale hospitality events.

Manage operational control of engineering and maintenance stores across the resort, including inventory, stocktakes, procurement, asset register maintenance, chemical storage, and purchasing. Lead supplier negotiations, cost-saving initiatives, financial reporting, and ensure health and safety compliance while engaging stakeholders and driving process improvements.

Lead end-to-end marketing category management and strategic sourcing across Australian resorts. Develop procurement strategies, manage supplier performance and contracts, drive multi-year cost savings and value creation, partner with senior stakeholders, and ensure governance, risk management, and consistent commercial outcomes.

Lead and manage stewarding operations across a large integrated resort, ensuring cleanliness, HACCP/food safety and workplace compliance; oversee inventory, procurement, budgets, chemical/PPE safety, fryer oil/waste programs; drive continuous improvement and team development for back-of-house support services.

Provide frontline technical support and monitoring for Crown Melbourne IT infrastructure. Troubleshoot and escalate incidents across networks, servers, storage, VMware, firewalls, AD/Entra ID, mobile and customer‑facing systems. Manage incident/problem/change records, maintain runbooks/SOPs and operational documentation, support change control and projects, and collaborate with IT teams, stakeholders and vendors to resolve issues and maintain system stability.

Lead and manage Crown Melbourne's Medical Services team of ~15 medics, overseeing 24/7 medical and emergency response, workforce planning, training, clinical governance, equipment and pharmaceuticals, stakeholder coordination, budgets and health programs to ensure safety and service excellence.

Lead end-to-end integrated marketing campaigns for concerts, shows and entertainment experiences. Develop audience-first strategies, manage budgets, partner with promoters and agencies, measure ROI, deliver post-campaign analysis, and coach a Marketing Coordinator while aligning activity to visitation and revenue goals.

Provide administrative, operational and customer-facing support for theatre productions and events, coordinate ticketing and stakeholder communications, manage stage door access and contractor compliance, assist with show packages and promotions, and ensure smooth day-to-day venue operations.

Coordinate planning and delivery of conferences, exhibitions, meetings and corporate events at Crown Melbourne. Serve as primary client contact, prepare event orders and floorplans, manage invoicing and supplier relationships, conduct site inspections and tastings, ensure compliance and financial accuracy, identify upsell opportunities, and partner with internal teams for seamless execution.

Lead Front of House operations for Crown Melbourne Theatre, managing venue readiness, guest services and a ~30-person team during performances and events. Oversee rostering, bump in/out coordination, stakeholder liaison, safety and compliance, coaching staff, and act as Duty Manager to ensure seamless, high-quality guest experiences.

Oversee compliance, risk management and production logistics for events and conferencing venues. Assess rigging and temporary structures, review and approve SWMS and risk assessments, coordinate bump‑in/bump‑out and contractor documentation, ensure WHS compliance and permits, protect assets, and drive continuous improvement through stakeholder engagement.

Supervise daily operations of Lobby Lounge, lead and coach floor staff, ensure high service standards and venue presentation, manage labour and stock control, ensure compliance, and help achieve business goals.

Lead daily operations of the Lobby Lounge, manage team development, service standards, labour and financial performance, stock control, compliance, stakeholder relationships, and drive guest satisfaction and venue growth.