Position: Assistant Chief Steward
Department: Food
& Beverage
Primary Responsibilities: (guest
interaction, ordering responsibilities, clean up duties, clerical
responsibilities, etc.)
· Supervise
and train stewarding staff
· Make sure
all outlets are closed down properly and ready for the next day
· Ensure
outlets are running smoothly
· Perform
daily Safety and sanitation walk through
· Ensure
all assigned tasks completed
· Lead by
example
· Lead staff in performance of operating procedures
and ensure performance levels are met
Secondary Responsibilities:
· Daily
assignment of duties
Normal Working Hours: (Shift, days)
· Evening /
5-6 days a week; a few day shifts may be required
In
order to be successful in this position, the ideal candidate must meet the
following criteria
Past Work Experience Requirements: (Type of work,
number of years required, equivalent experience, etc.)
· Supervisory experience - preferred
· Functional understanding of banquet stewarding
responsibilities and procedures – required
· Several years experience as banquet steward -
preferred
· Commercial food service experience – preferred
· Operational understanding of ware washing
operations and procedures - required
Educational Requirements: (Degree/Certification,
highest required/preferred, field of study)
· High School Diploma or G.E.D.
· Computer
Skills – to include making / understanding Microsoft Excel &Microsoft Word
documents
Communication Skills Requirements: (Verbal:
phone, in-person, group; Written: memos, documents)
· Able to
read, write, speak and communicate English clearly
· Able to
give clear instructions and direct the work force. May need to communicate with guests,
Other departments, etc.
Technical Requirements:
· WV Food
Handler’s Permit (will provide)
· WV
Driver’s License
· Learn and
apply the hotel and union policies
Computer
Experience
Level
(Beginner, Intermediate, Advanced)
Word
Processing
Beginner
Spreadsheet
Beginner
Database
Programming
Calendars
Internet
Intermediate
Hardware Installation
Technical
Skills
Skill
Level (Beginner, Intermediate, Advanced)
Typing
(WPM)
Data Entry
Other
Physical Requirements:
Location
of Work
Yes
Yes
X
Indoors
Heated
X
X
Outdoors
Below
Ground
Temp.
Fluctuations
X
Elevated
Areas
Personal
Protection. Equip. Req
X
Work
Postures
Continuous
(up to 8 hrs. in an 8 hr. shift)
Frequent
(up to 5.5 hrs. in 8 hr. shift)
Infrequent
(up to 3 hrs. in an 8 hr. shift)
Rarely(up
to .5 hr in 8 hr. shift)
Standing
X
Sitting
X
Walking
X
Climbing
X
Bending/ Stooping
X
Overhead
Reaching
X
Arm/Hand
Movement
X
Hand/Eye
Coordination
X
Other (Define)
Lifting
Requirements
10
lbs.or less
11-20
lbs.
21-30
lbs.
31-40
lbs.
Over
41 lbs.
10
lbs.or less
11-20
lbs.
21-30
lbs.
31-40
lbs.
Over
41 lbs.
10
lbs.or less
11-20
lbs.
21-30
lbs.
31-40
lbs.
Over
41 lbs.
10
lbs.or less
11-20
lbs.
21-30
lbs.
31-40
lbs.
Over
41 lbs.
Skills Required
- Functional understanding of banquet stewarding responsibilities and procedures
- Operational understanding of warewashing operations and procedures
- High school diploma or GED
- Ability to read, write, speak, and communicate clearly in English
- Ability to give clear instructions and direct the workforce
- Basic Microsoft Excel and Microsoft Word skills
- WV Food Handler's Permit
- WV driver's license
- Ability to learn and apply hotel and union policies
- Supervisory experience
- Several years of experience as a banquet steward
- Commercial food service experience
What We Do
The Greenbrier is a historic luxury resort in West Virginia’s Allegheny Mountains, welcoming guests since 1778. It offers guest rooms, suites, estate homes and cottages, alongside championship golf, restaurants, a spa, casino and more than 50 signature experiences. Its broad resort offerings combine upscale lodging, recreation, dining and wellness, with a service tradition it describes as a legacy of hospitality.

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