Assistant Corporate Services Manager, North

ROLE PURPOSE

 The Assistant Corporate Services Manager supports the Corporate Services Manager in ensuring the effective and efficient management of the organisation’s facilities and corporate services across all locations in Nigeria. The role oversees office, residential and guest house facilities, including canteen operations, property maintenance, furnishing and housekeeping, as well as immigration, visa and travel-related services.

The role is responsible for ensuring the consistent delivery of high-quality, cost-effective services that meet business needs and reflect the organisation’s core values.

 ROLE RESPONSIBILITIES

•  Undertake day-to-day facilities tasks including the continued operation of the organisation's facilities through a cost-effective and efficient maintenance program.
  
• Support the Corporate Services Manager with the smooth delivery of facility-related projects and activities.
  
• Ensure the organization sustainably operates its facilities by continuous monitoring and introduction of sustainable practices.
  
• Support the Corporate Services Manager with the continued management of the organization's property portfolio and advise of critical dates/activities as required.
  
• Correspond with key suppliers and contractors to undertake maintenance, installation and removal of facilities, fixtures and fittings and/or furnishings as required.
  
• Ensure that service levels are maintained with key suppliers and issues are considered and acted upon in a timely and professional manner;
  
• Provide support for other Corporate Services teams across locations to meet service deadlines/tasks as required.
  
• Management of corporate relationships with service providers (housing, immigration, visas, travel) ensuring activities are fully compliant with Business Code and local legislation.
  
• Manages day-to-day service requests from stakeholders and customers (day-to-day administrative management of the employee life cycle)
  
• Track the use of office consumables – stationery and refreshments – highlighting any unusual trends.
  
• Periodic canteen inspection and ensure 100% compliance with H&S/food handling requirements
  
• Follow up with Procurement, vendor and Finance departments for prompt delivery and payments to Service Vendors.
  
• Preparation and making ready available office/residential space for new and existing staff.
  

 IMMIGRATION MATTERS

• Ensure monthly NIS returns are completed on time and correctly.
  
• Ensure proper documentation is maintained for all expatriates
  

CRITICAL EXPERIENCE

•  2-3 years working in a large organization in a similar role
  
• Experience in any area of corporate services i.e., vendor management, facilities, events, would be an advantage
  

CRITICAL KNOWLEDGE

•  Understanding of facilities management and the building/construction industry.
  
• Understanding of document storage requirements, policies and procedures.
  
• Good verbal and written communication skills
  
• Good customer service
  
• Respond confidently and professionally to face-to-face and phone enquiries
  

• 
  Bachelor’s degree in any relevant field.
• ​Professional certification in Facilities Management or a related discipline will be an added advantage.