Supplier Performance Manager

Posted 5 Hours Ago
Be an Early Applicant
18 Locations
Remote or Hybrid
Senior level
Internet of Things
The Role
Lead supplier performance monitoring and compliance efforts: develop scorecards and KPIs, conduct reviews and audits, manage corrective actions and remediation, assess financial and safety risks, collaborate with procurement, legal, finance, EHS and TPRM teams, and prepare executive reports to ensure supplier continuity and regulatory adherence.
Summary Generated by Built In

The Team 

We are seeking a Senior Supplier Performance Lead to join American Tower’s Supply Chain Management organization’s Sourcing and Vendor Management team. The team drives excellence in supplier relationships through performance monitoring, contract compliance, risk management, and continuous improvement initiatives. Day to day you will ensure suppliers meet contractual obligations, adhere to health and safety standards, and deliver consistent value. As a Senior Supplier Performance Lead, you will lead efforts to monitor supplier performance, manage compliance, mitigate risk, and champion improvement initiatives across the supplier base.

Responsibilities

What You Can Offer Us

  • Develop and maintain supplier scorecards and key performance indicators aligned with business objectives.
  • Conduct regular performance reviews with strategic suppliers.
  • Identify performance gaps and lead corrective action plans.
  • Champion continuous improvement initiatives across the supplier base.
  • Monitor and communicate supplier adherence to contractual terms and service level agreements.
  • Collaborate with Legal and Procurement teams to resolve compliance issues.
  • Maintain documentation and audit trails for supplier performance and compliance.
  • Participate in supplier contract negotiations to ensure terms have a plan of action for monitoring and enforcing.
  • Monitor supplier adherence to health and safety regulations and company standards.
  • Partner with Environmental Health and Safety teams to conduct supplier audits and risk assessments.
  • Drive remediation plans for non-compliance and safety violations.
  • Assess the financial stability and risk exposure of key suppliers.
  • Work with Finance and Risk teams to monitor credit ratings, payment terms, and financial health indicators.
  • Escalate and mitigate risks that could impact supply continuity or business operations.
  • Collaborate with Third-Party Risk Management (“TPRM”) teams to evaluate and onboard key suppliers in line with risk frameworks to ensure suppliers meet cybersecurity, data privacy, and regulatory requirements.
  • Support periodic risk reviews and reporting for critical vendors.
  • Provide regular updates to internal stakeholders on suppliers’ performances and risk statuses.
  • Prepare executive-level reports and dashboards.
  • Facilitate cross-functional collaboration to resolve supplier-related issues.
  • Other duties as assigned.
Qualifications

What You Need to Succeed

  • Bachelor’s degree required, with a concentration in Business, Supply Chain, or a related field preferred.
  • A minimum of 8 years of supplier management, sourcing, or procurement experience required.
  • Strong understanding of contracts, compliance, and risk management required.
  • Supplier scorecard, performance metrics, and corrective action planning experience required.
  • Familiarity with health and safety standards and financial risk analysis required.
  • Knowledge of TPRM frameworks and tools required.
  • Excellent communication, negotiation, and analytical skills required.
  • Proficiency in supplier management platforms (e.g., SAP Ariba, Coupa) preferred.
  • Certification in Six Sigma, Lean, or similar continuous improvement methodologies preferred.
  • Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
  • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
  • Strong organizational skills; ability to accomplish multiple tasks within agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
About Us
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.

We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!

For more information about how American Tower is building a more connected world, visit americantower.com 

American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.

American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP).  For candidates outside of the U.S., salary and benefits are based upon local market practice.

American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.

Skills Required

  • Bachelor's degree in Business, Supply Chain, or related field
  • Minimum of 8 years supplier management, sourcing, or procurement experience
  • Strong understanding of contracts, compliance, and risk management
  • Experience developing supplier scorecards, performance metrics, and corrective action plans
  • Familiarity with health and safety standards and supplier safety audits
  • Experience with financial risk analysis and monitoring supplier financial stability
  • Knowledge of Third-Party Risk Management (TPRM) frameworks and tools
  • Excellent communication, negotiation, and analytical skills
  • Proficiency in supplier management platforms (e.g., SAP Ariba, Coupa)
  • Certification in Six Sigma, Lean, or similar continuous improvement methodologies
  • Strong organizational skills and ability to prioritize in a fast-paced environment
  • Ability to work cross-functionally with Legal, Finance, EHS, Procurement, and Risk teams
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The Company
HQ: Boston, MA
5,010 Employees
Year Founded: 1995

What We Do

With the rollout of new wireless technologies like 5G, the explosive growth in the Internet of Things (IoT), and the continued proliferation of smartphones worldwide, there’s never been a more exciting time to work in wireless. American Tower is a Fortune 500, S&P 500 and Forbes Global 2000 company that provides the infrastructure for modern digital communications. Starting in 1995 with 2,700 towers, our global portfolio today includes over 220,000 owned or managed sites around the globe. Headquartered in Boston, Massachusetts, we have operations throughout the Americas, Europe, Africa and Asia. We’ve experienced exceptional growth over the past decade, and we believe that our outlook for the future is just as strong. If you like to be where things are happening, this is the place for you.

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