Area Manager - Compounding Lab

Posted 45 Minutes Ago
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Pittston, PA, USA
Hybrid
Mid level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Leads hourly employees in a pharmacy compounding lab, overseeing receiving, storage, shipping, productivity, labor, quality, safety, training, and employee relations. Ensures compliance with Board of Pharmacy, USP, and safety requirements for compounded medications. Drives process improvements through data analysis and associate feedback while maintaining accurate documentation and departmental performance standards.
Summary Generated by Built In
Job Description:
Our Opportunity at Chewy!
We are hiring an Area Manager for our Pharmacy Compounding Lab. This individual will be responsible for the direction of hourly employees in the proper receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.
What you'll do:
  • Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce pharmacy environment and maintain a positive, motivating leadership presence.
  • Ensure that quality and production standards are established and followed.
  • Work actively with employees to ensure success.
  • Maintain pharmacy standards with compliance to state Board of Pharmacy regulations.
  • Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate.
  • Ensure that proper orientation and training occurs for hourly employees and verify standards are understood and adhered to
  • Observe employee activities and provide feedback and positive reinforcement on safety, quality of work, productivity, and attitude.
  • Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust.
  • Drive standards through the day by motivating, teaching, and holding team members accountable to known standards and positive reinforcement of the correct behavior.
  • Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas.
  • Complete vital documentation for tracking attendance, productivity, behavior, and safety .
  • Be able to dive deep within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to obtain departmental goals.
  • Follow and ensure all safety and USP guidelines for preparation of compounded medications are met
  • Compounding team members may be exposed to chemicals used in the preparation of compounds (some are classified as hazardous and/or toxic by the National Institute for Safety and Health and special safety precautions must be taken when working with these chemicals).

What you'll need:
  • Associate Degree - Bachelors' degree preferred
  • 2-4 years' supervisory experience preferably in a warehouse or distribution center environment
  • Active pharmacist or certified pharmacy technician license in the state of PA, or the ability to obtain a pharmacist or certified pharmacy technician license within six-months of employment.
  • Excellent interpersonal skills, oral and written communication skills, and strong attention to detail.
  • Intermediate skills in working on computers - Microsoft office package and time keeping software solutions.
  • Ability to work flexible schedule to include nights and weekends if business require it
  • Position may require travel
  • Bonus: Bilingual in Spanish

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Skills Required

  • Associate degree
  • Bachelor's degree
  • 2-4 years of supervisory experience, preferably in a warehouse or distribution center
  • Active pharmacist or certified pharmacy technician license in Pennsylvania, or ability to obtain one within six months
  • Excellent interpersonal, oral, and written communication skills
  • Strong attention to detail
  • Intermediate computer skills, including Microsoft Office and timekeeping software
  • Ability to work flexible schedules, including nights and weekends as needed
  • Ability to travel as required by the position
  • Bilingual Spanish language skills

What the Team is Saying

Amy
Olivia
Mark
Joyce
Michael
Sumit
Victoria Kenney
Crystal

Chewy Compensation & Benefits Highlights

How does Chewy ensure its pay and bonus plans are competitive?

Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.

Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions. 

  • Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
  • Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
  • Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
  • Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
  • Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
  • External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably) 

 

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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Chewy Teams

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Veterinary
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Operations
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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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