Area Director of Sales (Cancun-based role)

Exceptional Hospitality Starts with You

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As an Area Director of Sales, on the Commercial Team, reporting to the Regional Director of Sales, Mexico, you will achieve topline resort budget targets and outperforming the marketplace.

Here's what you'll do during a typical day:

• Manage resort sales and marketing plans to ensure they interpret and support business objectives by focusing and use these plans to focus the sales efforts for all market segments.
• Prepare and approve hotel contracts with customers following current business and pricing conditions.
• Direct the group forecasting process together with the Revenue Department to insure accurate, timely and complete information.
• Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success.
• Compile and direct the preparation of Sales Department operational reports to include the annual and monthly Forecast, Lead Management System, and Booking Reports.
• Accomplish initiatives as outlined; swiftly implement strategies to offset changes in markets, economy or by the competitive set.
• Organize comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests.
• Produce accurate reports / presentations that meet the needs of the hotel and the management company.
• Work with the Senior Management Team to identify and lead focused activities on elements of the business that require additional support.
• Liase with Hilton Worldwide Sales to understand and address opportunities with lead conversion, client communication and resort meeting execution.
• Instill proper Sales fundamentals including the best Site visits and FAM trips, rapid response to group leads and the best group conversion rate.
• Participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets.
• Present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team.
   

What It Takes to Make the Stay

• Ten (10) years in overall hotel sales
• Five (5) years in leadership roles (Director, Regional or multi-property DOS)
• Relationships with wholesale accounts (both all-inclusive and luxury)
• Experience managing large revenue targets and hybrid teams
• Spanish/English proficiency (written and oral)

• Travel - minimum of 75% (will require extensive travel to Cancun, Tulum, and Vallarta)

  
  

It would be useful if you have: 

• Fifteen (15) years in hotel sale

  
  

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) 
• Paid time off (PTO) – Recharge, relax, and take time for what matters most

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.