- Call US insurance companies to obtain claim status and payment information.
- Follow up on outstanding accounts receivable and pending claims.
- Investigate denied, rejected, or underpaid claims.
- Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).
- Document call outcomes and actions taken in billing systems.
- Resubmit corrected claims when required.
- Escalate unresolved issues to supervisors or clients.
- Work on aging reports to reduce outstanding balances.
- Meet productivity, quality, and collection targets.
- Ensure compliance with HIPAA and client guidelines.
- Any Graduate (preferred)
- Good Communication
- Number of claims worked per day.
- Calls completed per day.
- Collection amount recovered.
- Reduction in AR aging.
- Denial resolution rate.
- Quality and compliance scores.
Experience
- 3+ Years of Experience
- Calling of Workers Comp claims and Refunds
- Experience in NextGen is preferred
Skills Required
- Any Graduate
- Good communication
- 3+ years of experience
- Calling of workers' compensation claims and refunds
- Experience in NextGen
What We Do
We are at the forefront of trends in healthcare, leading a revolution in how technology can drive innovation in patient care. Our company was founded on the values of collaboration, excellence and commitment, and we believe we can make the health care experience better for everyone. We are at the forefront of trends in healthcare, leading a revolution in how technology can drive innovation in patient care. Our company was founded on the values of collaboration, excellence and commitment, and we believe we can make the health care experience better for everyone. Our Acurus team is part of a mission-driven global organization reimagining the healthcare experience in the United States, finding new ways to improve our patients’ health and wellbeing through cutting edge technology and innovative care models Our Acurus team is part of a mission-driven global organization reimagining the healthcare experience in the United States, finding new ways to improve our patients’ health and wellbeing through cutting edge technology and innovative care models.
