We are hiring!!!
This is an entry-level position in the US healthcare Revenue Cycle Management (RCM) process, focused on AR (Accounts Receivable) calling. The role involves managing denials, rejections, requests for additional information, and following up with insurance companies. The ideal candidate should be keen to learn about denial management, appeals, and CPT coding.
· Manage denials, rejections, and additional information requests from insurance companies.
· Follow up with insurance companies to check the status of claims.
· Initiate calls or verify claim status and other information through payer websites.
· Contact insurance companies to seek further explanation for denials and underpayments.
· Prepare appeal packets for submission to payers when necessary.
RequirementsRequired Skills:
· 0-6 Month of experience in AR calling for US Healthcare (Freshers are welcome).
· Basic understanding of Revenue Cycle Management (RCM) processes & US Healthcare.
· Strong communication skills for interacting with insurance companies and patients.
· Analytical and problem-solving abilities.
· Willingness to work in a night shift.
Already having work experience in international voice process, customer support, BPO field is added advantage.
Skills Required
- 0–6 months of experience in AR calling for US healthcare; freshers are welcome
- Basic understanding of Revenue Cycle Management processes and US healthcare
- Strong communication skills for interacting with insurance companies and patients
- Analytical and problem-solving abilities
- Willingness to work night shifts
- Experience in international voice processes, customer support, or the BPO field
What We Do
SHAI is a technology-enabled healthcare services provider focused on Revenue Cycle Management (RCM) for the US healthcare sector. It combines proprietary technology, industry expertise, and efficient processes to help medical billing companies, physician groups, and hospitals optimize revenue, reduce claim denials, and maintain compliance. The company supports healthcare organizations in navigating complex financial and operational challenges.
