Position Overview:
The AR
Caller is responsible for contacting customers or clients to follow up on
overdue invoices and outstanding payments. This role involves communicating
effectively with clients to resolve payment issues, maintain accurate records
of all communications, and work closely with the accounts receivable team to
ensure timely collections.
Roles &
Responsibilities
- Experience with
CMS-1500 for Physician Billing.
- 1 to 5 years of experience in AR calling within
the US Healthcare sector is required.
- Strong knowledge of Revenue Cycle Management
(RCM), including denial management, appeals, and AR follow-ups.
- Follow up with insurance companies to check the
status of claims, handle denials, and address underpayments.
- Consistently meet daily performance standards.
- Candidate having work experience in Hospital
billing will be an added advantage.
Requirements
Desired
Candidate Profile
· Excellent communication skills for effective
interaction with insurance companies.
· Willingness to work night shifts aligned with
CHT/PST.
Skills Required
- 1 to 5 years of experience in accounts receivable calling within the U.S. healthcare sector
- Experience with CMS-1500 physician billing
- Strong knowledge of revenue cycle management, including denial management, appeals, and accounts receivable follow-ups
- Ability to follow up with insurance companies regarding claim status, denials, and underpayments
- Excellent communication skills for interacting with insurance companies
- Willingness to work night shifts aligned with Central or Pacific Time
- Hospital billing experience
- Ability to consistently meet daily performance standards
What We Do
SHAI is a technology-enabled healthcare services provider focused on Revenue Cycle Management (RCM) for the US healthcare sector. It combines proprietary technology, industry expertise, and efficient processes to help medical billing companies, physician groups, and hospitals optimize revenue, reduce claim denials, and maintain compliance. The company supports healthcare organizations in navigating complex financial and operational challenges.
