With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Reports To
Senior Manager Accounts Receivable
What You Will Bring to ChargePoint
The AR Analyst reports to the AR Analyst Lead and the Sr. Manager Accounts Receivable Europe and is responsible for all Collections, Dispute Management, Credit Assessment, Order release and AR Reporting activities on his dedicated customer portfolio:
- Align with the EU AR department’s guidelines, goals and objectives.
- Monitor and manage the dedicated EU customer portfolio: ensure timely collection of payments (mailout of dunning emails, calls & meetings with customers, etc.), handle customer disputes/queries conjointly with the relevant internal teams, ensure that unapplied cash is cleared in a timely manner, maintain accurate customer records.
- Reply to customer queries in a punctual manner.
- Negotiate payment plans, prepare and mailout Final Notice emails to customers where collection activities have been exhausted, follow-up on Legal cases, conjointly with the AR Lead and/or Sr. Accounts Receivable Manager Europe.
- Conduct credit checks and review/release pending orders, following the SLA in place. Follow-up on any missing or incorrect order data (PO, signed quote, CCR/CRF, billing/delivery address, etc.) with the Sales Operations/Order Management/Sales teams.
- Back up the India based colleagues during holidays/other absences.
- Prepare ad hoc reports as per AR Lead, Sr. Manager Accounts Receivable or Finance Management requirements.
- Participate in or lead specific AR projects aiming at optimizing the cash flow and AR processes.
- Provide exemplary service and specialist advice to internal and external customers.
Requirements
- Ideally a previous experience with NetSuite and/or Salesforce.
- 1year of experience in a similar role
- 1year of credit assessment experience
- Working hours: 10 to 7pm IST except for quarter closes where the team works different shifts to adapt to the Order Management team. It might also be required to work on some India bank holidays (against time or salary compensation, depending on the bank holidays)
- Excellent organizational skills and ability to work in a fast paced environment
- Must be fluent in English both written and verbal
- EU language skills: Ideally fluent in German, Italian or French.
Location
Gurgaon, India
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.
Top Skills
What We Do
Electric mobility is the smart choice. We make it the easy one, too. So easy that someone plugs into our network every 2 seconds. Since 2007, we’ve focused solely on building the best electric vehicle (EV) charging experience for everyone involved in the shift to electric.
Join us in shaping the future of mobility. If you'd like to learn more about what it's like to build the new fueling network, check out our Engineering Blog: www.chargepoint.com/engineering
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