Apprenticeship - Customer Loyalty and Campaign Support

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DKI Jakarta, IDN
In-Office
Entry level
Financial Services
The Role
Create marketing collateral, coordinate customer and agent communications, execute communication plans, and report results. Collaborate with internal teams and vendors to ensure loyalty and promotional programs are delivered as planned. Support administrative tasks and documentation for ongoing and upcoming programs. The role suits active students or fresh graduates interested in customer experience, loyalty programs, and marketing, with a six-month commitment.
Summary Generated by Built In

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

  • Membuat konten marketing collateral dan berkoordinasi dengan tim-tim terkait.
  • Menyusun serta mengeksekusi rencana komunikasi untuk Nasabah dan agent serta menyusun report hasil komunikasi tersebut.
  • Berkolaborasi dengan tim internal dan/atau partner/vendor terkait untuk memastikan penawaran program berjalan sesuai rencana.        
  • Mendukung aktivitas administrasi dan dokumentasi terkait program yang akan dan/atau sedang berjalan.

Requirements:

  • Mahasiswa aktif atau fresh graduate (jurusan Marketing, Business, atau terkait).
  • Memiliki minat pada bidang customer experience, loyalty program, dan marketing.
  • Mampu menggunakan Microsoft Excel dan PowerPoint (pengolahan data & presentasi).
  • Memiliki kemampuan komunikasi yang baik dan detail-oriented.  
  • Bersedia belajar dan bekerja dalam tim.
  • Berkomitmen untuk program magang selama 6 bulan kedepan.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Skills Required

  • Active university student or fresh graduate, preferably majoring in Marketing, Business, or a related field
  • Interest in customer experience, loyalty programs, and marketing
  • Proficiency with Microsoft Excel for data processing
  • Proficiency with Microsoft PowerPoint for presentations
  • Strong communication skills
  • Detail-oriented work style
  • Willingness to learn and work in a team
  • Commitment to a six-month program

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The Company
HQ: London
52,292 Employees

What We Do

In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation

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