Applied Forward Deployed Engineer (Post-Sales)

Posted 9 Hours Ago
Be an Early Applicant
Hiring Remotely in US
Remote
140K-180K Annually
Senior level
Big Data • Cloud • Software • Generative AI • Big Data Analytics
Monte Carlo is the agent trust platform that monitors, troubleshoots, and improves production AI systems.
The Role
Own post-sale technical deployments for enterprise customers, configuring monitors, alerts, and integrations in Snowflake and Databricks environments. Write production Python, SQL, and API integrations, drive customer adoption and measurable value, expand usage across teams and use cases, and provide feedback to Product and Engineering. Help establish the forward-deployed engineering playbook while advising data engineering teams and executives.
Summary Generated by Built In

About Monte Carlo

Monte Carlo is the agent trust platform that autonomously observes, fixes, and continuously improves agents and the data that powers them — so enterprises can scale trust at the speed of AI. Bayes, our AI teammate, does the work: detecting, triaging, troubleshooting, and fixing issues in AI agents and the data powering them. The result is self-improving agents that get better with every fix instead of drifting. More than 400 enterprises, including Amazon, PepsiCo, CNN, Nasdaq, and JetBlue, rely on Monte Carlo. Learn more at montecarlo.ai.

 
The Role

We're hiring an Applied Forward Deployed Engineer (Post-Sales) to own the technical side of every new customer from the moment the deal closes until they're live and getting value. You'll write production code in customers' Snowflake and Databricks environments, integrate Monte Carlo with their real pipelines, and become the technical advisor they call before they escalate. This isn't support and it isn't a CSM role: your metric is whether the customer is live and consuming. It's an early hire into a new function, so you'll help write the FDE playbook, not inherit one. Remote (US), with roughly 25% travel to customers.

What You'll Do
  • Own deployment from day one post-close: monitors, alerts, and integrations configured for the customer's actual environment.

  • Write production-quality Python, SQL, and API integrations tailored to customer pipelines, and clear whatever stands between a signed contract and a fully operational deployment.

  • Drive customers to consumption. You're accountable for active usage and measurable value, not just go-live.

  • Expand adoption beyond the first champion across teams, data assets, and use cases.

  • Feed what you see in the field back to Product and Engineering so it shapes the core product instead of turning into one-off work.

  • Shape the FDE playbook as an early member of the team.

What We're Looking For
  • Data platform depth. 5+ years building on Snowflake, Databricks, or a modern cloud warehouse as the person who designed and built it, not an end user. Production Python and SQL, and comfortable wiring up REST APIs in someone else's environment.

  • Post-sale ownership. You've owned technical outcomes for enterprise customers after the contract: implementation, solutions or forward deployed engineering, technical onboarding. You measure yourself on go-live and adoption.

  • Range with people. You can run a working session with a room of data engineers and brief a VP in the same week.

  • Builder in ambiguity. You've operated without a playbook and built the structure yourself. You create motion instead of waiting for direction.

  • Nice to have. dbt, Airflow, Fivetran, or Looker; data quality, pipeline monitoring, or incident response; a background in data observability or an adjacent category.

This Is Not For You If
  • You want a support queue or a defined playbook to follow.

  • You've only worked pre-sale and never owned what happens after the contract is signed.

  • Your data experience is all internal, with no customer-facing context.

  • You'd rather advise on the stack than write code in it.

#LI-REMOTE

#BI-REMOTE

Why Monte Carlo
  • We created the data observability category, and we're doing it again with agent trust — you'll build where the market is forming, not where it's settled

  • Series D, $236M raised, backed by Accel, Redpoint, Notable Capital, ICONIQ Growth, and Salesforce Ventures

  • Customers include HubSpot, Fox, Nasdaq, Toast, and Mercado Libre — your work ships to enterprises with real stakes

  • Snowflake Partner of the Year and a verified connector in Anthropic's Claude AI directory

  • Remote-first by design since day one, and recognized as a Best Workplace for it

  • Competitive compensation, equity, and a remote-first environment.

Come As You Are

Equality is a core tenet of Monte Carlo's culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. 

Monte Carlo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are proud to be recognized for our world-class employee experience:

Monte Carlo Named 2025 Databricks Data Governance Partner of the Year

We were recently recognized as the #1 Data Observability Platform by G2 for the 4th consecutive quarter. See our G2 reviews here!

Monte Carlo Named to G2's Best Software Products of 2026

Monte Carlo was featured on Database Trends and Applications (DBTA’s) Trend-Setting Products for 2025!

We are super proud to be named the 2026 Best Place to Work by Built In!

Beware of Imposter Recruiters and Job Scams

  • All official communication from our recruiting team will come from an @montecarlodata.com email address.

  • We will never ask candidates to provide sensitive personal information (such as bank details, social security numbers, or payment) at any stage of the recruitment process.

  • We will never request payment for equipment, training, or application processing.

  • Our open positions are always listed on our official careers page: https://jobs.ashbyhq.com/montecarlodata.

If you are contacted by someone claiming to represent Monte Carlo but you’re unsure of their legitimacy, please reach out to us directly at [email protected] before sharing any personal information.

Skills Required

  • 5+ years building production data platforms using Snowflake, Databricks, or a modern cloud data warehouse
  • Production experience with Python and SQL
  • Experience integrating REST APIs in customer environments
  • Post-sale ownership of technical outcomes for enterprise customers, including implementation, solutions engineering, forward-deployed engineering, or technical onboarding
  • Ability to work directly with data engineers and brief executive stakeholders
  • Experience operating independently and creating processes without an established playbook
  • Experience with dbt, Airflow, Fivetran, or Looker
  • Background in data quality, pipeline monitoring, incident response, or data observability

What the Team is Saying

Monte Carlo Compensation & Benefits Highlights

  • Parental & Family Support — feedback suggests Monte Carlo advertises paid parental leave, with sources citing 12 weeks and some listings indicating 16 weeks for birthing parents and 12 weeks for non-birthing parents. This indicates structured support for families even if exact entitlements should be confirmed.
  • Leave & Time Off Breadth — feedback suggests an unlimited PTO policy is promoted alongside paid holidays and sick leave. This points to flexibility in time off, though actual usage norms may vary by team.
  • Wellbeing & Lifestyle Benefits — feedback suggests remote-first support includes home-office setup, monthly phone/internet, wellness stipends, and travel allowances to global offices. These indicate lifestyle-oriented perks that can improve remote work practicality.

Monte Carlo Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
135 Employees
Year Founded: 2019

What We Do

Monte Carlo is the agent trust platform that unifies data and agent observability to monitor, troubleshoot, and improve production AI systems. As enterprises prepare to deploy thousands of agents across business-critical use cases, Monte Carlo provides the reliability infrastructure to support them along this AI transformation, from human-guided agents to fully autonomous operations. Founded 2019. Backed by leading investors. Trusted by 400+ enterprises including Amazon, PepsiCo, CNN, Nasdaq, and JetBlue.

Why Work With Us

A Built In 2026 Best Place to Work, Inc. Best Workplace 2024, and Newsweek Most Loved Workplace. We're remote-first, solving one of the biggest problems in the AI era: trust. We build fast, ship bold, and have a great time doing it. Come help the world adopt trusted AI.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Monte Carlo Teams

Team
Engineering & Product
Team
Sales
Team
Customer Success
Team
Marketing
Team
Operations
About our Teams

Monte Carlo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Remote-first, local-second. We hire the best person for the role wherever they are, default to async, and cover coworking for everyone. Dedicated offices in eight cities for anyone who wants an in-person day. None of them required.

Typical time on-site: Not Specified
Company Office Image
HQSan Francisco Hub
United Kingdom
Company Office Image
Seattle Hub
Company Office Image
Dublin Hub
Company Office Image
SoCal Hub
Mill Valley Hub
Company Office Image
New York Hub
Company Office Image
Tel Aviv Hub
Learn more

Similar Jobs

Monte Carlo Logo Monte Carlo

Enterprise Account Executive

Big Data • Cloud • Software • Generative AI • Big Data Analytics
Remote
United States
135 Employees

Monte Carlo Logo Monte Carlo

Senior Account Executive

Big Data • Cloud • Software • Generative AI • Big Data Analytics
Remote
United States
135 Employees
260K-300K Annually

Monte Carlo Logo Monte Carlo

Sales Manager

Big Data • Cloud • Software • Generative AI • Big Data Analytics
Remote
US
135 Employees
360K-400K Annually

Monte Carlo Logo Monte Carlo

Account Executive

Big Data • Cloud • Software • Generative AI • Big Data Analytics
Remote
US
135 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account