The Role
Provides application guidance, product integration, troubleshooting, and onsite optimization for Cognex machine vision and sensor products. Supports sales engagements, customer trials, technical presentations, and emergency response. Integrates products with PLCs, PCs, controllers, and automation equipment while maintaining business system information and sharing customer feedback. Requires technical expertise in controls, industrial communications, electro-mechanical systems, image processing, and automation. Travel may reach 50%, with occasional evening, weekend, and on-call work.
Summary Generated by Built In
Job Description
Essential Functions
- Provides application guidance for medium-complexity applications across Cognex products and prioritizes as necessary. For complex applications, may require the support of more experienced AEs.
- Provides standard integration of Cognex products with devices such as PLCs, PCs, or Controllers
- Performs standard troubleshooting for Cognex products and develops knowledge of peripheral technology
- Supports Sales with technical inputs when communicating with or visiting customers to help Cognex win.
- Shares findings with the AE community
- Responsible for maintaining business systems information in a timely manner for accurate reporting
- Provides product/customer feedback to AE Manager to improve products.
Knowledge
- Develops a general technical knowledge of Cognex’s vision and sensor product families.
- General knowledge of image processing, optics and/or lighting for machine vision is desirable or can be developed quickly.
- General knowledge of industrial communication methods, networks, programming languages*, controls (installation, wiring, operability), PLCs, and/or Warehouse Management Systems (WMS).
- *Programming languages may include: javascript, VB, VB.Net, C#, .Net, C++
- General industry knowledge to include movement of product, understanding of motion control, robotics, and other automation equipment.
- General knowledge of controls engineering concepts such as installation, wiring, and operability from prior experience
- Working knowledge of MS Office applications. Windows based PC industrial connectivity in a lab and automation environment.
Skills and Abilities
- Solid understanding of electro-mechanical solutions.
- Solid ability to conduct and troubleshoot onsite optimizations, perform trials, and conduct data analytics to improve performance on solutions.
- Solid ability to handle challenging customer situations.
- Solid interpersonal skills with the ability to effectively establish relationships, communicate, influence, and present to various stakeholders
- Solid presentation skills
Minimum Requirements
- Bachelor's degree in a technical discipline such as Engineering, Computer Science; or an otherwise equivalent technical experience
- Typically requires a minimum of 2-4 years of experience in technical application development. Experience in a related or high-tech industry preferred.
- Ability to adapt to flexible working hours including the availability to work evening and weekend hours or varying work patterns depending on customer or project needs. Ability to be on-call and respond to customer emergencies.
- Ability to travel up to 50% of the time, sometimes on short notice. Travel will vary depending on region, time of year, and customer needs.
- Ability to work safely in industrial environments by strictly following safety guidelines and protocols (may vary per region/customer). This job has physical requirements including the ability to lift up to 50 pounds (appx. 23 kilograms).
- Must maintain customer confidentiality to protect confidential or sensitive customer information.
- English language proficiency (written and oral).
Skills Required
- Bachelor's degree in engineering, computer science, or another technical discipline, or equivalent technical experience
- 2–4 years of experience in technical application development
- Ability to work flexible hours, including evenings, weekends, varying work patterns, and on-call customer emergencies
- Ability to travel up to 50% of the time, sometimes on short notice
- Ability to work safely in industrial environments and follow safety guidelines and protocols
- Ability to lift up to 50 pounds
- Ability to maintain customer confidentiality
- English language proficiency, written and oral
- Experience in a related or high-tech industry
- General knowledge of image processing, optics, or machine vision lighting
Cognex Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cognex and has not been reviewed or approved by Cognex.
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Healthcare Strength — Health insurance and dental coverage are included, and coverage is described as good compared to alternatives.
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Leave & Time Off Breadth — A PTO/Vacation policy is in place and time off is generally considered reasonable; time away is treated as actual downtime without expectations to work.
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Retirement Support — A 401(k) match is offered and is characterized as solid, though not best-in-class.
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The Company
What We Do
Cognex Corporation designs, develops, manufactures and markets a wide range of image-based products, all of which use artificial intelligence (AI) techniques that give them the human-like ability to make decisions on what they see. Cognex products include machine vision systems, machine vision sensors and barcode readers that are used in factories and distribution centers around the world where they eliminate production and shipping errors. Cognex is the world's leader in the machine vision industry, having shipped more than 4 million image-based products, representing over $10 billion in cumulative revenue, since the company's founding in 1981. Headquartered in Natick, Massachusetts, USA, Cognex has offices and distributors located throughout the Americas, Europe and Asia. For details visit Cognex online at www.cognex.com.
