At Amplifon Poland, we're currently looking for an Applications & Business Intelligence Lead to join our team in Łódź.
In this role, you'll be responsible for the development, maintenance, and continuous improvement of business-critical applications and Business Intelligence solutions, playing a key role in driving digital transformation, optimizing business processes, and implementing global IT standards and solutions.
Your Responsibilities
- Ensure the stability, performance, and continuous improvement of business applications supporting the company's operations and retail network.
- Partner with business stakeholders to deliver technology solutions that improve operational efficiency and support digital transformation initiatives.
- Lead the development and optimization of Business Intelligence, reporting, and data analytics solutions.
- Oversee system integrations, process standardization, and compliance with company policies and applicable regulations.
- Provide second-level support for local business applications and coordinate the resolution of critical incidents.
- Monitor application performance and identify opportunities for continuous improvement.
- Coordinate local initiatives and support the implementation of global IT projects and solutions.
- Manage relationships with external vendors and collaborate with local, regional, and global stakeholders to ensure business continuity and successful project delivery.
Your Profile
- Minimum 5 years of experience in IT Applications, Business Intelligence, or Data & Analytics.
- Experience delivering IT projects and partnering with business stakeholders in an international environment.
- Strong knowledge of SQL, reporting tools, and data analysis.
- Experience managing and enhancing business applications and CRM/ERP systems, preferably Oracle CRM & ERP.
- Good understanding of business processes, system integrations, and IT service management principles.
- Strong analytical and problem-solving skills, with the ability to translate business needs into effective technology solutions.
- Excellent communication and stakeholder management skills, with experience coordinating cross-functional teams and external vendors.
- Fluent English (minimum B2).
Your Working Environment
- International retail and healthcare environment.
- Collaboration with local and global IT teams, business stakeholders, and external partners.
- Development and support of back-office and front-office applications supporting Amplifon's network of clinics.
- Business Intelligence, reporting, and data analytics.
- Participation in international projects and global system implementations.
Technologies & Tools
- Oracle CRM & ERP and business applications supporting operational processes.
- Business Intelligence and reporting platforms.
- System integration and data management solutions.
- Microsoft ecosystem supporting data analytics and reporting.
What We Offer
- The opportunity to work for a company driven by a meaningful mission: helping people rediscover the full richness of hearing.
- A full-time employment contract with Amplifon, the global leader in hearing care solutions.
- A Monday-to-Friday schedule with fixed working hours, supporting a healthy work-life balance.
- Ongoing learning and career development opportunities through the Amplifon Academy.
- A collaborative, supportive, and inclusive working environment where teamwork and mutual respect are valued.
- A comprehensive benefits package, including private medical care for you and your family, group life insurance, and access to the MyBenefit platform (including MultiSport and MultiLife).
- Christmas benefits and seasonal gifts.
Skills Required
- Minimum 5 years of experience in IT Applications, Business Intelligence, or Data & Analytics
- Experience delivering IT projects and partnering with business stakeholders in an international environment
- Strong knowledge of SQL, reporting tools, and data analysis
- Experience managing and enhancing business applications and CRM/ERP systems
- Experience with Oracle CRM & ERP
- Good understanding of business processes, system integrations, and IT service management principles
- Experience with system integration and data management solutions
- Experience with Microsoft data analytics and reporting tools
- Strong analytical and problem-solving skills with ability to translate business needs into technology solutions
- Excellent communication and stakeholder management skills, including coordination of cross-functional teams and external vendors
- Fluent English (minimum B2)
Amplifon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplifon and has not been reviewed or approved by Amplifon.
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Strong & Reliable Incentives — Performance-related bonuses and commission structures can meaningfully lift total earnings in some sales and clinic roles. Incentives appear more favorable for high performers where targets are attainable and variable pay is a consistent part of the package.
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Healthcare Strength — Health coverage is described as comprehensive in many markets, often including core medical needs and hearing-related care. Added supports such as EAP/psychological counseling and wellness programs broaden the health-and-wellbeing value of the package.
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Leave & Time Off Breadth — Time-off offerings are frequently characterized as generous in parts of Europe, with substantial PTO allowances and additional leave provisions in some locations. Flexibility options such as hybrid arrangements further increase the perceived value of time-related benefits.
Amplifon Insights
What We Do
As the global leader in the hearing care retail industry, we have been changing the lives of millions of customers across the globe since 1950. With stores and offices spanning across 26 countries and a team of 20,300 dedicated professionals, we take pride in setting the industry standard as we empower people to rediscover all the emotions of sound. Although we are constantly growing, we have the drive of a start-up and are committed to striving for innovation every day. Whatever role our employees take on at Amplifon, they each make more possible - more brands for customers, more support for colleagues, more opportunities for their own careers and more innovative possibilities. We are guided by our values and are motivated by our purpose, ensuring each new day brings opportunities for innovation as we explore new horizons for our business, our customers and each other. At Amplifon, we make more possible. Amplifon operates in: Argentina, Australia, Belgium, Canada, Chile, China, Colombia, Ecuador, Egypt, France, Germany, Hungary, India, Israel, Italy, Mexico, New Zealand, Panama, Poland, Portugal, Spain, Switzerland, the Netherlands, UK, United States, and Uruguay. Read our Netiquette and help us create an inclusive environment to interact within: https://corporate.amplifon.com/en/netiquette?formSearchPage=true
