CAPCO POLAND
We are looking for a Poland-based candidate. This is hybrid role 1-2 times from Kraków office per month.
At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management.
ROLE OVERVIEWWe are seeking an experienced AI Agent Engineer (Power Platform & Copilot Studio) to join our growing team and support the development of AI-driven automation solutions across enterprise business processes.
This role requires strong hands-on experience with Microsoft Power Platform, particularly Copilot Studio, alongside a solid understanding of Generative AI concepts and conversational AI development. You will be responsible for designing, developing, and deploying intelligent AI agents that improve operational efficiency, enhance user experiences, and drive business value.
Working in an Agile environment, you will collaborate closely with business stakeholders, product owners, and technology teams to deliver scalable, secure, and high-quality AI solutions aligned with best practices and governance standards.
KEY RESPONSIBILITIESAI Agent DevelopmentDesign, develop, and deploy AI agents and automation solutions to support business process optimization.
Build and maintain conversational AI solutions using Microsoft Copilot Studio and the wider Power Platform ecosystem.
Design effective conversational flows and user experiences.
Integrate AI solutions with enterprise applications, APIs, and business processes.
Implement monitoring, analytics, and continuous improvements to enhance solution performance and adoption.
Collaborate with business and technology stakeholders to gather requirements and define solution designs.
Translate business needs into scalable and maintainable AI-powered solutions.
Ensure solutions follow software development best practices, including documentation, testing, and code quality standards.
Support deployment, maintenance, and enhancement of existing solutions.
Ensure compliance with security, privacy, and governance requirements.
Promote responsible AI practices, including transparency, explainability, and ethical AI principles.
Stay up to date with emerging AI technologies and recommend innovative approaches and tools.
Contribute to technical standards, best practices, and knowledge sharing across teams.
Proven experience developing and deploying AI agents, chatbots, virtual assistants, or conversational AI solutions.
Strong hands-on experience with Microsoft Copilot Studio and Microsoft Power Platform (Power Apps, Power Automate, Power BI).
Strong understanding of Generative AI concepts, including RAG (Retrieval-Augmented Generation), prompt engineering, and LLM-based solutions.
Experience integrating AI solutions with enterprise systems, APIs, and cloud services.
Familiarity with Microsoft Azure and related AI services.
Understanding of secure development practices, testing approaches, and performance monitoring.
Experience implementing analytics and monitoring for AI-driven solutions.
Knowledge of programming languages such as Python, C#, or JavaScript is an advantage.
Experience working in Agile environments and using tools such as Jira or Azure DevOps.
Proven experience in a similar AI Engineering, Automation, or Power Platform development role.
Strong problem-solving and analytical skills.
Ability to communicate complex technical concepts to both technical and non-technical audiences.
Excellent stakeholder management and collaboration skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Strong written and verbal communication skills in English.
Experience within banking, financial services, or regulated environments.
Knowledge of Responsible AI frameworks and governance practices.
Microsoft certifications related to Power Platform, Azure AI, or Copilot Studio.
We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions.
RECRUITMENT PROCESSHR Interview with Recruiter
Technical Interview with Hiring Manager
Client Interview
Feedback and Offer
Joining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork.
#LI-HYBRID
Skills Required
- Proven experience developing and deploying AI agents, chatbots, virtual assistants, or conversational AI solutions
- Strong hands-on experience with Microsoft Copilot Studio
- Strong hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI)
- Strong understanding of Generative AI concepts, including RAG, prompt engineering, and LLM-based solutions
- Experience integrating AI solutions with enterprise systems, APIs, and cloud services
- Familiarity with Microsoft Azure and related AI services
- Understanding of secure development practices, testing approaches, and performance monitoring
- Experience implementing analytics and monitoring for AI-driven solutions
- Experience working in Agile environments and using tools such as Jira or Azure DevOps
- Knowledge of programming languages such as Python, C#, or JavaScript
- Experience within banking, financial services, or regulated environments
- Microsoft certifications related to Power Platform, Azure AI, or Copilot Studio
- Strong written and verbal communication skills in English
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
Gallery
Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
