The Application Analyst II is responsible for configuring, testing, implementing, and supporting the clinical, financial, or administrative, and/or other healthcare information systems used for the delivery of patient care and/or other supporting functions of the organization.
Oversees practices and processes to ensure integrity, safety, and availability of all data and applications, supporting the goals and objectives of the customer as well as the business needs of Hoag.
Evaluate problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Responsible for the build and maintenance of various system dictionaries, profiles, tables and other configuration points. Identifies system enhancement requests and works with the team to implement as applicable. Coordinates with the vendor as appropriate.
Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. Participates as a team member in various projects. Prepares for and participates in system design, validation and/or remediation sessions
Performs all the functions above with supervision as needed. Performs other duties as assigned.
ResponsibilitiesKey functions include:Collaborating with key stakeholders, end users, and other members of the business teams to optimize system configuration, function and access.
QualificationsEducation and Experience Required:- High School Diploma or equivalent required.
- Minimum of three (3) years’ experience with the application, module or equivalent system of assigned functional area.
- Advanced knowledge of the assigned applications in at least one functional area.
- Proficient with Microsoft office tools, including Word, Excel, PowerPoint, Visio, and Project.
- Associate’s Degree in Computer Science, Information Systems or equivalent experience in a related field.
- Three (3) or more years’ experience with application, module or equivalent system as assigned, including experience working in a health care environment department, preferably in an integrated health system environment.
- Experience with report building tools.
- Payroll Department only
- Previous experience with payroll or staffing applications; preferably Krosnos
Current CA driver’s license for local travel
License Preferred:N/A
Certifications RequiredIT Department EPIC only
- Epic training and certification in the assigned application area is required. Certification includes completing application certification projects and tests.
- At least one secondary certification and/or badge relevant to supported module.
IT Department EPIC only
- Other certification with the application(s) within their area of responsibility and support
Lab Department only
- Clinical Laboratory Scientist
Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.
For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.
Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.
Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.
To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.
Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.
Skills Required
- High school diploma or equivalent
- At least three years of experience with the assigned application, module, or equivalent system
- Advanced knowledge of assigned applications in at least one functional area
- Proficiency with Microsoft Word, Excel, PowerPoint, Visio, and Project
- Current California driver's license for local travel
- Epic training and certification in the assigned application area
- At least one secondary certification or badge relevant to the supported module
- Associate's degree in Computer Science, Information Systems, or a related field, or equivalent experience
- Three or more years of application or module experience in a healthcare environment, preferably an integrated health system
- Experience with report-building tools
- Previous experience with payroll or staffing applications, preferably Kronos
- Additional certification with applications within the area of responsibility
Hoag Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hoag and has not been reviewed or approved by Hoag.
-
Healthcare Strength — Health, dental, vision, mental health, disability, and wellness programs are extensive, with additions like FSAs and pet insurance. These offerings are presented as comprehensive and a meaningful component of total rewards.
-
Leave & Time Off Breadth — Generous PTO, paid holidays and sick time, and parental leave feature prominently. These time-off provisions are described as supportive of work-life balance across roles, including fellowship programs.
-
Career-Linked Recognition & Rewards — Tuition reimbursement, continuing education stipends, certification bonuses, and a clinical ladder link development to higher pay and broader involvement. Promote-from-within practices further connect performance and growth to compensation over time.
Hoag Insights
What We Do
Since 1952, Hoag has been serving the local communities of Orange County by providing personalized health care services of an unsurpassed level. Hoag Digital Health is a new customer-centric product management, design, and engineering unit on a mission to bring together Hoag's nationally renowned care in key medical specialties with the everyday experience of primary, urgent, and preventative care and well-being through a variety of digital mediums.
Why Work With Us
To date, we have been helping fundamentally rethink the care experience for multiple customer groups with hybrid digital-physical solutions – from becoming go-to guides for first-time parents delivering at Hoag through re-imagining the primary care and annual wellness experience to improving Hoag’s “digital front doors,” including its websites.
Gallery
