Overview
Knowledge Services is seeking a remote Application Support Specialist for a 12-month contract (potential to extend) with the State of Maine Office of Technology for hospital support. Role is open to remote applicants.
Responsibilities
Application Support Specialist Responsibilities:
• This position will be a member of an application support team and will become a technical subject matter expert for the state psychiatric hospitals' applications and systems.• Provide application operational end-user support including rotational afterhours on-call support.
• Provide support for the implementation team of the state hospital's electronic health record project and additional implementation teams for other state hospital initiatives/projects.
• There will be a rotating on call schedule, one week each month.
Tasks will include:• End-user support• User Administration• System Administration• Interface Monitoring• Afterhours support• Forms development• Report writing• Work with cross functional technology teams to determine best practice configurations, and workflows.• Read/analyze/modify technical documentation• Work with vendor(s) to facilitate implementation• Perform system testing
Qualifications
Application Support Specialist Required Skills:
• Must have at least two (2) years of End-user application support experience, technical support, experience with application vendor management, application implementation and technical and user workflows.• Experience with User Administration• Experience with Application System Administration
• Mush be able to work a rotating on call schedule, one week each month.
Preferred Skills:• Healthcare information technology• Crystal Reporting experience• XML development• SQL programming language
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
What We Do
Awarded Top Workplaces in Central Indiana for the last four years.
Knowledge Services is a certified woman-owned (WBE) professional services organization with employees located in offices throughout North America. Knowledge Services was established in 1994 and headquartered in Indianapolis, IN.
We combine contract workforce management industry best practices, comprehensive program management and recruiting expertise to deliver proven and measurable results across our clients’ contract and FTE labor programs.
