Jobs at Knowledge Services

Provides front-desk and administrative support for public assistance applicants and caseworkers. Welcomes visitors, reviews client information, assists with applications, schedules appointments, scans documents, answers calls, maintains office equipment and activity reports, and delivers customer service. The role supports TANF, SNAP, and Medicaid eligibility services while maintaining confidentiality and handling client interactions professionally.

Processes applications for TANF, SNAP, and Medicaid; gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using automated state systems; enters data into state databases; and responds to client inquiries by phone or email.

Processes public assistance applications for TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using automated systems; enters data into state databases; and responds to client inquiries by phone or email.

Processes Medicaid, SNAP, and TANF applications and case updates in a state eligibility system. Verifies customer information, handles inbound calls, clarifies eligibility details, reprocesses applications, and prepares cases for disposition. The role requires accurate data entry, policy knowledge, strong communication, issue escalation, quality performance, and timely customer service. This is an on-site Indianapolis position with extensive training and a Monday-Friday schedule.

Provides front-desk and administrative support for a public assistance office. Welcomes visitors, assists clients with applications, reviews information, schedules appointments, scans documents, answers calls, maintains office equipment and activity reports, and delivers customer service. The role supports case workers and individuals applying for TANF, SNAP, and Medicaid while maintaining confidentiality and handling client interactions professionally.

Provides front-desk and administrative support for public assistance applicants and case workers. Responsibilities include welcoming visitors, reviewing client information, assisting with applications, scheduling appointments, scanning documents, answering calls, maintaining office equipment, recording daily activity, and delivering customer service. The role requires confidentiality, dependability, conflict-management skills, multitasking ability, a high school diploma or equivalent, and a clean criminal background.

Processes applications and ongoing documentation for TANF, SNAP, and Medicaid assistance programs. Gathers and verifies client information, income, assets, medical records, and legal documents; explains eligibility requirements; enters data into state systems; determines eligibility using automated tools; and responds to client inquiries by phone or email. The role requires strong organization, communication, customer service, case management, computer, and analytical skills.

Processes public assistance applications for TANF, SNAP, and Medicaid applicants. Gathers and verifies personal, financial, legal, and medical documentation; reviews program requirements; determines eligibility using state systems; enters data; and responds to client inquiries by phone or email. Provides case management and customer service to Indiana residents while ensuring compliance with state policies.

Processes Medicaid, SNAP, and TANF applications; maintains cases in the state eligibility system; verifies customer information; handles inbound calls; resolves service issues; clarifies eligibility details; reprocesses applications; meets quality and performance standards; and escalates risks or technical issues. The role requires accurate data entry, strong communication, attention to detail, and adherence to FSSA policies and procedures.

Provides front-desk and administrative support for public assistance applicants and case workers. Responsibilities include greeting visitors, reviewing client information, assisting with applications, scheduling appointments, scanning documents, answering calls, maintaining office equipment, tracking daily activity, and delivering customer service while protecting client confidentiality.

Processes applications and ongoing documentation for Indiana public assistance programs, including TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using automated systems; enters data into state databases; and responds to client inquiries by phone or email.

Provides front-desk and administrative support at a public assistance office. Responsibilities include welcoming visitors, assisting clients with applications, reviewing information, scheduling appointments, scanning case documents, answering calls, maintaining office equipment, and completing activity reports. The role requires strong customer service, confidentiality, reliability, multitasking, and calm conflict handling while supporting individuals applying for TANF, SNAP, and Medicaid benefits.

Processes public assistance applications for Indiana residents seeking TANF, SNAP, and Medicaid. Gathers and verifies personal, financial, legal, and medical information; reviews program requirements and regulations; determines eligibility using automated systems; enters data into state databases; obtains releases and records; and responds to client inquiries by phone or email.

Processes applications and ongoing documentation for Indiana public assistance programs, including TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using state systems; enters data; and responds to client inquiries by phone and email.

Processes applications and ongoing documentation for Indiana public assistance programs, including TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using automated systems; enters data into state databases; and responds to client inquiries by phone or email.

Mentors, coaches, and trains Eligibility Specialists assisting Indiana residents with public assistance applications and cases. Acts as a liaison among the staffing organization, DFR management, and specialists; ensures policies and procedures are followed; implements procedural changes; supports case reviews and quality scorecards; submits activity reports; and provides production support. The role requires travel to DFR offices throughout the assigned region, potentially daily or weekly.

Processes applications and documentation for Indiana public assistance programs, including TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using state systems; enters data; and responds to client inquiries by phone or email.

Provides front-desk and administrative support for public assistance applicants and case workers. Responsibilities include greeting visitors, reviewing information, assisting with applications, scheduling appointments, scanning case documents, answering calls, maintaining office equipment and activity reports, and delivering customer service. The role supports TANF, SNAP, and Medicaid applicants and requires confidentiality, reliability, multitasking, conflict management, and a high school diploma or equivalent.

Processes applications and ongoing documentation for Indiana public assistance programs, including TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, legal documents, releases, and medical records; reviews program requirements; determines eligibility using automated systems; enters data into state databases; and responds to client inquiries by phone and email.

Processes applications and ongoing documentation for Indiana public assistance programs, including TANF, SNAP, and Medicaid. Gathers and verifies client information, income, assets, medical records, and legal documents; explains program requirements; determines eligibility using automated systems; enters data into state databases; and responds to client inquiries by phone and email.