Application Support Executive

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Selangor, MYS
Remote
Junior
Digital Media
The Role
Provide day-to-day application support for Concur, Esker, CitiDirect and Oracle; monitor integrations, generate regular reports and KPIs, handle routine user queries, liaise with vendors and finance teams, and ensure adherence to company policies.
Summary Generated by Built In

RESPONSIBILITIES & TASKS:

  • Monitor interfaces between CONCUR, ESKER, CITIDIRECT, and ORACLE, ensuring swift coordination and resolution of any issues with vendor(s) and the technical support team.
  • Generate CONCUR reports on a daily, weekly, monthly, and yearly basis.
  • Prepare and deliver KPI reports for FSO, Subsidiaries, and Head of FSO on a monthly basis. 
  • Handle routine application‑related queries and issues for CONCUR, ESKER, and CITIDIRECT in accordance with established procedures.
  • Maintain effective communication with finance teams and application users across departments / subsidiaries.
  • Provide high-quality support services with professionalism and efficiency in handling customer queries. 
  • Ensure adherence to company policies and regional standards.

REQUIREMENTS:

  • 1 - 2 years working experience 
  • Familiarity with CONCUR / ESKER / CITIDIRECT / Oracle is an advantage
  • Diploma or Bachelor’s degree in business, Finance, IT, Accounting, or related field.
  • Basic-intermediate proficiency in MS Office
  • Basic communication skills when dealing with users 
  • Basic troubleshooting and analytical skills 
  • Able to independently handle routine operational tasks after training
About Us
About Us

FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.
About the TeamAt Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.

Skills Required

  • 1-2 years working experience
  • Familiarity with CONCUR, ESKER, CITIDIRECT, Oracle
  • Diploma or Bachelor's degree in Business, Finance, IT, Accounting, or related field
  • Basic-intermediate proficiency in MS Office
  • Basic communication skills when dealing with users
  • Basic troubleshooting and analytical skills
  • Able to independently handle routine operational tasks after training
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The Company
HQ: Ratingen
872 Employees

What We Do

Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy

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