The Role
Provide Tier 2/3 support for in-house applications, manage enhancement backlog, develop and maintain RPA bots and Power Platform solutions, create technical documentation, and assist development team during high-priority deadlines.
Summary Generated by Built In
Key Responsibilities:
- Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.
- Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.
- Develop, maintain, and support Robotic Process Automation (RPA) bots using UiPath or Power Automate.
- Design and build applications and workflows using the Microsoft Power Platform (Power Apps, Power Automate).
- Take the lead on creating and updating technical specifications, user guides, and support runbooks for all existing applications.
- Provide surge support to the core development team during high-priority project deadlines, assisting with tasks such as quality assurance (QA) testing, documentation, and development of well-defined software components.
Required Skills & Experience (Must-Haves):
- Experience: 2-4 years in an application support, business systems analyst, or development role.
- Power Platform: Proven hands-on experience developing solutions with Power Apps and Power Automate.
- RPA: Demonstrable experience with at least one major RPA platform (UiPath preferred, Power Automate acceptable).
- Database Skills: Proficiency in writing SQL queries and understanding relational database concepts.
- Foundational Development Knowledge: Demonstrable experience reading and debugging code in a modern programming language (e.g., Python, C#, or JavaScript) and a solid understanding of REST APIs.
- Problem-Solving & Communication: Strong analytical skills and excellent written and verbal English communication.
Desired Skills (Nice-to-Haves):
- Familiarity with AWS cloud services is a significant plus.
- Experience with Azure services like Logic Apps or Function Apps.
- Basic scripting knowledge (PowerShell).
- Familiarity with IT Service Management (ITSM) tools like Jira.
About Us
FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.
About the TeamAt Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.Skills Required
- 2-4 years experience in application support, business systems analysis, or development
- Hands-on experience with Power Apps and Power Automate (Microsoft Power Platform)
- Experience developing Robotic Process Automation (RPA) bots (UiPath preferred, Power Automate acceptable)
- Proficiency writing SQL queries and understanding relational databases
- Ability to read and debug code in a modern language (Python, C#, or JavaScript) and understand REST APIs
- Strong analytical, written and verbal English communication skills
- Familiarity with AWS cloud services
- Experience with Azure services such as Logic Apps or Function Apps
- Basic scripting knowledge (PowerShell)
- Familiarity with ITSM tools like Jira
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The Company
What We Do
Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy
