Application Engineer- Delhi

Posted 5 Days Ago
Be an Early Applicant
Delhi, Connaught Place, New Delhi, Delhi, IND
In-Office
Junior
Hardware • Energy • Manufacturing
The Role
Provide field application and service support across India: troubleshoot control systems, power drives and PCBs; perform SMD-level repairs; document test procedures and reports; handle customer complaints via phone and onsite visits; maintain complaint records and ensure timely repair delivery.
Summary Generated by Built In
Job Description
Job Title: Application Engineer
Role: Service Engineer
Department: Electronics
Role Category: Service & Support
Employment Type: Full-Time, Permanent

Job Summary

We are looking for enthusiastic freshers with at least 1 year of hands-on experience to join our Electronics Service team. The candidate will be responsible for providing application and service support, troubleshooting control systems and power electronics, and ensuring timely resolution of customer issues across India.

Roles & Responsibilities
  • Visit customer sites across India as per service and project requirements.

  • Handle control system electronics and power drives.

  • Perform in-depth troubleshooting of PCBs.

  • Carry out repairs at SMD component level.

  • Document new test procedures and prepare internal technical reports and CORN reports.

  • Ensure on-time repair delivery and minimize re-repairs.

  • Attend customer complaints through phone, email, and toll-free support.

  • Visit customer locations for complaint resolution, training, and technical support.

  • Handle customer queries based on assigned regions and products.

  • Manage individual onsite assignments independently.

  • Identify frequent product issues, escalate them to seniors, and provide solutions to customers.

  • Provide technical service and troubleshooting support for all customer-reported faults.

  • Maintain and update complaint records regularly.

  • Ensure customer satisfaction through effective communication and service delivery.

  • Be willing to travel extensively across India.



RequirementsRequired Skills & Competencies
  • Strong knowledge of electronics, control systems, and power drives.

  • Hands-on experience in PCB-level and SMD component repairs.

  • Good troubleshooting and analytical skills.

  • Ability to work independently at customer sites.

  • Strong communication and customer-handling skills.

  • Basic documentation and reporting skills.

  • Willingness to travel pan-India.



BenefitsEducation Qualification
  • DEEE / DECE / BE (Electrical, Electronics, or related disciplines)

Experience
  • Freshers with minimum 1 year of relevant experience in electronics service or application support.



Skills Required

  • DEEE / DECE / BE in Electrical, Electronics, or related disciplines
  • Minimum 1 year relevant experience in electronics service or application support
  • Strong knowledge of electronics, control systems, and power drives
  • Hands-on experience in PCB-level and SMD component repairs
  • Good troubleshooting and analytical skills
  • Ability to work independently at customer sites
  • Strong communication and customer-handling skills
  • Basic documentation and reporting skills
  • Willingness to travel extensively / pan-India
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The Company
10 Employees
Year Founded: 2014

What We Do

InPhase Power is an India-based power-electronics company headquartered in Bangalore. It develops technologies and solutions focused on power quality, helping improve the quality, reliability, and performance of electrical power. The company presents itself as an innovative leader in this field and aims to deliver cutting-edge products that enhance electrical-power systems for customers. Its mission is to support customer satisfaction through world-class product development and practical power-quality improvements.

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