Application Development & Support Specialist

Posted Yesterday
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Pune, Maharashtra, IND
In-Office
Expert/Leader
Hardware • Software • Analytics
The Role
Develop, maintain, and support the enterprise MDM platform across customer, supplier, contact, and item domains. Build and optimize MDM code and complex SQL queries, implement data integration/ETL, perform testing (unit, SIT, regression), resolve incidents within SLAs, support data migration and onboarding, document solutions, and ensure security and SOX compliance while working with business users, vendors, and cross-functional teams.
Summary Generated by Built In

Position Overview

The MDM Developer will be a key technical contributor responsible for developing, maintaining, and supporting our enterprise Master Data Management (MDM) platform across customer, supplier, contact, and item domains. This role requires strong hands-on technical skills in MDM development, SQL, and data integration, combined with the ability to work effectively in a collaborative environment with business users, vendors, and cross-functional teams.

Working under the guidance of the MDM Lead and Support Manager, this position will focus on writing high-quality code, implementing new features, resolving incidents, and ensuring platform stability through rigorous testing and adherence to organizational processes.

Key Responsibilities MDM Development & Enhancement

  • Develop and implement new MDM capabilities and features
  • Write high-quality, maintainable MDM code following best practices
  • Implement data integration solutions to synchronize data across systems
  • Configure and customize MDM platform components
  • Develop and optimize complex SQL queries for data processing and analysis

Code Quality & Testing

  • Write and maintain unit tests for all code changes
  • Execute system integration testing (SIT) and support UAT activities
  • Maintain and execute regression test cases to ensure platform stability
  • Debug and troubleshoot code issues
  • Refactor and optimize existing code for performance improvements
  • Participate in code reviews and incorporate feedback

Incident Resolution & Support

  • Triage and resolve data issues within established SLAs
  • Investigate and fix defects reported by users
  • Perform root cause analysis for recurring issues
  • Support production incidents and provide timely resolutions
  • Document issue resolutions and update knowledge base

Data Management & Migration

  • Support data migration activities and bulk update operations
  • Assist with onboarding new systems, organizations, and datasets
  • Perform data profiling and analysis to identify data quality issues
  • Execute data reconciliation across multiple systems
  • Ensure data integrity throughout integration activities

Process Adherence & Documentation

  • Follow organizational processes for requirements, development, testing, deployment, and support
  • Participate in sprint planning and daily stand-ups
  • Complete assigned user stories within sprint commitments
  • Create and maintain technical documentation
  • Document code changes and update release notes
  • Adhere to change management and deployment procedures

Collaboration & Communication

  • Work effectively with business users to understand requirements
  • Collaborate with vendor resources and offshore teams
  • Participate in requirements gathering sessions
  • Communicate technical issues and solutions clearly
  • Support demos and sprint reviews
  • Work across cross-functional teams to deliver solutions

Security & Compliance

  • Follow secure coding practices
  • Address security vulnerabilities identified in code reviews
  • Ensure SOX compliance for all code changes
  • Participate in security testing activities
  • Implement data protection and privacy controls

Required Qualifications Experience

  • 10-12 years of hands-on experience in MDM development or related fields
  • Proven track record of delivering high-quality code in production environments
  • Experience working in Agile/Scrum development environments
  • Demonstrated ability to work with business users and cross-functional teams

Technical Skills

  • MDM Platform Experience: Hands-on experience developing with at least one MDM platform (e.g., Informatica MDM, SAP MDM, or similar)
  • SQL Proficiency: Strong SQL skills for complex queries, data analysis, and optimization
  • Data Integration: Experience developing data integration solutions and ETL processes
  • Coding Skills: Proficiency in writing, debugging, and refactoring code
  • Problem-Solving: Ability to troubleshoot and resolve complex data issues
  • Testing: Experience with unit testing, integration testing, and regression testing

Software Development Discipline

  • Understanding of the complete software development lifecycle
  • Experience with requirements analysis and technical design
  • Knowledge of CI/CD pipelines and automated deployment
  • Familiarity with version control systems (e.g., Git)
  • Understanding of change management processes
  • Experience with post-production validation and support

Communication & Collaboration

  • Good verbal and written communication skills
  • Ability to work effectively in a team environment
  • Comfortable working with business users, vendors, and vendor resources
  • Ability to explain technical concepts to non-technical audiences
  • Strong documentation skills

Preferred Qualifications

  • Multi-domain MDM experience (customer, supplier, contact, item)
  • Manufacturing industry experience
  • Experience with ServiceNow for incident management
  • Familiarity with data governance and data quality concepts
  • Knowledge of information security best practices
  • Experience with large-scale data migrations
  • Certifications in MDM platforms or data management
About the Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Skills Required

  • 10-12 years hands-on experience in MDM development or related fields
  • Hands-on experience with an MDM platform (e.g., Informatica MDM, SAP MDM, or similar)
  • Strong SQL skills for complex queries, data analysis, and optimization
  • Experience developing data integration solutions and ETL processes
  • Proficiency in writing, debugging, refactoring code and maintaining code quality
  • Experience with unit testing, integration testing, and regression testing
  • Experience working in Agile/Scrum development environments
  • Knowledge of CI/CD pipelines and automated deployment practices
  • Familiarity with version control systems (e.g., Git)
  • Ability to perform root cause analysis, incident triage, and support production incidents within SLAs
  • Understanding of secure coding practices and SOX compliance for code changes
  • Proven track record of delivering high-quality code in production environments
  • Strong verbal and written communication and collaboration with business users and vendors
  • Multi-domain MDM experience (customer, supplier, contact, item)
  • Manufacturing industry experience
  • Experience with ServiceNow for incident management
  • Familiarity with data governance and data quality concepts
  • Experience with large-scale data migrations
  • Certifications in MDM platforms or data management
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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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