Application Development & Support Specialist

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Pune, Maharashtra, IND
In-Office
Senior level
Hardware • Software • Analytics
The Role
Develop, maintain, and support enterprise MDM platform across customer, supplier, contact, and item domains. Implement MDM capabilities, data integration/ETL, complex SQL, testing, incident resolution, data migration, and ensure security/SOX compliance while collaborating with business users, vendors, and cross-functional teams.
Summary Generated by Built In

Position Overview 

The MDM Developer is a solid, independent contributor who builds and supports MDM platform features end-to-end. Owns features from development through production support under the “you build it, you support it” model. Works with moderate guidance from senior team members on complex design decisions but independently delivers sprint commitments and resolves production issues within their domain. 

Platform Development & Enhancement 

  • Build and configure MDM platform features across assigned domains 
  • Implement match/merge/survivorship rules based on design specifications 
  • Build and maintain hierarchy structures and relationship configurations 
  • Build stewardship workflows and business rules per design specifications 
  • Implement region-specific configurations including conditional attributes, validation rules, and approval routing per design specifications 
  • Build and maintain custom data entry screens and validation rules per design specifications 
  • Execute data mapping and onboarding for new sources per established patterns 
  • Execute data migrations and bulk operations per migration plans 
  • Implement platform enhancements and optimizations 
  • Participate in design discussions and raise technical concerns 

Platform Modernization 

  • Execute modernization tasks per established plans and timelines 
  • Implement data mapping per specifications during modernization phases 
  • Perform regression testing and report discrepancies during modernization 

Production Support, Troubleshooting & Incident Resolution 

  • Own production support for features you built — resolve incidents within SLAs 
  • Resolve data issues within your domain; escalate cross-system issues with root cause context 
  • Analyze application and database logs to identify issue root cause 
  • Identify patterns in recurring issues and propose permanent fixes 
  • Debug data flows within your domain to identify where failures occur 
  • Resolve defects in match/merge configuration and data processing logic 
  • Execute data reconciliation tasks and validate synchronization 
  • Collaborate with adjacent teams (data lake, ERP) when issues span system boundaries 
  • Share knowledge on resolved issues through documentation and team sessions 

Testing & Quality 

  • Develop and execute test cases for SIT and UAT 
  • Perform system integration testing for assigned features 
  • Participate in code reviews and incorporate feedback 
  • Refactor code to improve readability and performance 
  • Address technical debt in assigned areas 
  • Use CI/CD pipelines for deployments and troubleshoot pipeline failures 
  • Perform post-production validation for your releases; execute rollback procedures per established plans 
  • Participate in DR testing and validate recovery procedures 

Security & Compliance 

  • Working knowledge of data security, information security practices, and SOX compliance procedures 

Required Qualifications 

  • 6+ years hands-on MDM platform experience (e.g., Informatica MDM, Reltio, SAP MDM, Semarchy, Profisee) 
  • 6+ years advanced SQL experience — complex queries, joins, subqueries, data analysis (e.g., Oracle, SQL Server, PostgreSQL) 
  • 4+ years hands-on coding — write, debug, and refactor code (e.g., Java, Python, PL/SQL, shell scripting) 
  • 3+ years experience with match/merge, survivorship, and stewardship workflows 
  • 3+ years experience with data migrations and bulk operations 
  • 3+ years experience with data mapping and integration tools (e.g., Informatica PowerCenter, IICS, Talend, MuleSoft) 
  • 3+ years experience using CI/CD pipelines and troubleshooting failures (e.g., Jenkins, GitLab CI, Azure DevOps) 
  • 2+ years experience with log analysis and monitoring tools (e.g., Splunk, ELK Stack, Datadog, CloudWatch) 
  • 2+ years experience with incident management using ticketing systems (e.g., ServiceNow, Jira) 
  • Experience working across at least 2 MDM domains 
  • Strong knowledge of SDLC: requirements, development, testing (unit, SIT, UAT), CI/CD, change management, release management 

Preferred Qualifications 

  • Multi-domain MDM experience 
  • Manufacturing industry experience 
  • Informatica MDM or Reltio platform experience 
  • Familiarity with event-driven architecture and APIs 
  • Awareness of AI/ML applications in MDM 
  • Familiarity with graph database concepts 
  • Familiarity with workflow orchestration 
  • Experience working with adjacent data teams 
  • Agile/Scrum delivery experience 
About the Team
Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Skills Required

  • 8-10 years of hands-on experience in MDM development or related fields
  • Hands-on experience with an MDM platform (Informatica MDM, SAP MDM, or similar)
  • Strong SQL skills for complex queries, data analysis, and optimization
  • Experience developing data integration solutions and ETL processes
  • Proficiency in writing, debugging, refactoring code and following secure coding practices
  • Experience with unit testing, integration testing, regression testing, and SIT/UAT support
  • Experience working in Agile/Scrum development environments
  • Familiarity with CI/CD pipelines and version control systems (e.g., Git)
  • Ability to follow change management, SOX compliance, and technical documentation practices
  • Authorization to work in the United States without sponsorship
  • Multi-domain MDM experience (customer, supplier, contact, item)
  • Manufacturing industry experience
  • Experience with ServiceNow for incident management
  • Familiarity with data governance, data quality concepts, and large-scale data migrations
  • Certifications in MDM platforms or data management

Vertiv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.

  • Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
  • Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
  • Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.

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The Company
HQ: Columbus, OH
8,435 Employees
Year Founded: 2016

What We Do

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.

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