Application Analyst

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Bengaluru, Karnataka
In-Office
Cloud
The Role

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 
Join our team! We’re building a world where Identity belongs to you.

We are looking for an Application Analyst to use our declarative development tools to expand and maintain the Okta Integration Network (OIN) , which consists of integrations of different types ( SAML, SCIM, Okta's Secure Web Authentication, OIDC, MFA, VPN, etc ). Application Analysts at Okta have the major responsibility of not only growing and maintaining the OIN, but also performing detailed functionality verification of features and documentation for integrations submitted by integrators/partners to be added to the OIN Application.

The ideal Application Analyst intern has knowledge of web (HTML, CSS, and JavaScript), authentication (SAML, OAuth, OIDC), and API integration (REST, SOAP, SCIM) technologies. You will need to work internally with developers and product managers, and externally with Okta's partners to determine feasibility of adding new integrations, and/or enhancing existing integrations. In addition, you will also estimate and coordinate efforts internally and externally for delivering Okta-built and partner-built integrations in a timely fashion. So you should be interested in and enjoy communication, documentation and project management. We are looking for someone who can fill the immediate gap, and then work to automate and improve our systems and tools, and add value in ways we don't yet see.

Job Duties and Responsibilities:

  • Implement OIDC, SAML, and proprietary Secure Web Authentication (SWA) SSO integrations using wizards and declarative tools
  • Diagnose, troubleshoot, and fix unique SSO and SCIM user provisioning integration issues
  • Review and curate the (SWA, OIDC, SCIM) integrations submitted by partners and make those available in the Okta Integration Network
  • Communicate and coordinate with ISVs and Product Management
  • Gather and write requirements for application requests, enhancements, updates and fixes
  • Document team processes on an ongoing basis as the team responsibilities continue to expand
  • Work closely with developers to enhance the tools you use
  • Work with Technical Writers to create and improve our app integration documentation

Required Skills:

  • Basic knowledge of secure authentication concepts such as SSO, federated identity management, multi-factor authentication, digital certificates
  • Basic knowledge of  HTML and CSS
  • Excellent troubleshooting and problem solving skills
  • Ability to review third party API documentation to determine the feasibility of implementing different types of integrations
  • Ability to establish good working relationships with partners and ISVs
  • Well-organized, methodical, documentation and detail focused
  • Multitask effectively and be able to rotate your concentration smoothly and entirely from one activity to another
  • Enthusiastic for continuous learning

Nice-to-have:

  • 3+ years experience with HTTP / HTTPS protocols
  • Some coding knowledge on any programming knowledge
  • Experience as an IT Analyst or Technology Consultant working on systems integration projects

Education and Training:

  • Bachelor's degree, preferably in a technical area (such as: Information Systems, Computer Science)

What you can look forward to as a Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

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The Company
HQ: San Francisco, CA
6,000 Employees
Year Founded: 2009

What We Do

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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