At Frontline Insurance, we are on a mission to Make Things Better, and our Application Administrator I plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as an Application Administrator I, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Application Administrator I enjoys robust benefits:
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous 9% match
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as an Application Administrator I:
- Assist in the setup, configuration, maintenance, and management of the Risk Management software and supporting systems. I.e. RiskLink (RMS), Touchstone (AIR), RiskInsight (KCC)
- Routinely execute performance analysis, system administration, and maintenance of multiple software systems
- Create and maintain technical documentation and standard operating procedures about implementations, integrations, configurations, security, upgrades, patches, and maintenance
- Develop scripts, workflows, or processes to automate manual tasks
- Liaise with other IT teams for system upgrades, disaster recovery, and maintenance of the underlying infrastructure on a per needed basis.
- Correspond with application vendor as priority level of response
- Maintain platform-related knowledge of new features and opportunities
- Attend team meetings to stay informed about process changes and new initiatives
- Provide the roadmap on the application upgrades and lead the execution of the upgrade process
- Ability to perform well and professionally in a demanding, high performance IT organization
- Respond to support incidents and independently provide support and troubleshooting as a priority one dedicated resource for the Risk Management department.
What we are looking for as an Application Administrator I:
- The ideal candidate will assist in maintaining and troubleshooting virtual systems, applying OS patches and upgrades, and supporting network connectivity across a multi-site infrastructure. This role requires problem-solving skills, adaptability, and the ability to work collaboratively in a dynamic enterprise environment.
- Experience with troubleshooting RiskLink (RMS), Touchstone (AIR), RiskInsight (KCC) and associated systems in an on-prem environment preferred.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Top Skills
What We Do
At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims.
Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.
