Location: US- Remote. Must be in EST or CT time zone only.
Verint is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.
Verint is looking for a Sales Operations Analyst to join our Revenue Operations team. This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.
The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.
What you'll be doing:
Data Analysis & Reporting
- Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members
- Analyze sales data to identify trends, patterns, and opportunities for growth
- Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
- Provide insights to support strategic sales planning and decision-making
Sales Performance Analytics
- Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
- Perform variance and trend analysis on sales results and forecasts
- Provide recommendations to improve sales productivity
- Support forecasting processes using historical sales data and market trends.
CRM & Data Management
- Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
- Conduct data audits and implement data governance standards
- Manage and optimize sales reporting tools and analytics platforms
Cross Functional Collaboration
- Work with marketing to analyze lead quality and conversion metrics
- Partner with finance on revenue and commission reporting
- Provide insights to sales leadership and executive teams
Requirements:
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
- 3-5 years experience working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms
About the Team
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
2025 Benefits Offering
Skills Required
- Bachelor's degree in Accounting, Finance, Business Management, or a related field, or equivalent relevant work experience
- 3-5 years of experience in Data Analytics, Economics, Finance, or a related field
- At least 2 years of experience within a SaaS organization
- Advanced Excel skills
- Data visualization skills
- Proficiency in CRM systems such as Salesforce
- Proficiency in Excel or Google Sheets
- Proficiency in data visualization tools such as Tableau or Power BI
- Strong proficiency in Salesforce and other sales or marketing platforms
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Parental & Family Support — Parental benefits are highlighted through company-listed paid parental leave, adoption assistance, and fertility support. Feedback suggests these offerings contribute to a family-friendly package.
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Wellbeing & Lifestyle Benefits — Wellness resources, an employee assistance program, and optional protections such as legal, identity-theft, and pet insurance expand support beyond core medical. These elements appear to add everyday flexibility and convenience.
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Strong & Reliable Incentives — Annual bonuses are described as reliable in some roles, and eligibility may extend to equity, profit sharing, or special awards. This mix can strengthen total rewards where applicable.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
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