Analyst, Procurement Operations

Our Company 

Oaktree is a leader among global investment managers specializing in alternative investments, with more than $220 billion in assets under management. The firm emphasizes an opportunistic, value-oriented, and risk-controlled approach to investments in credit, equity, and real estate. The firm has more than 1,400 employees and offices in more than 25 cities worldwide. 

We are committed to cultivating an environment that is collaborative, curious, inclusive and honors diversity of thought. Providing training and career development opportunities and emphasizing strong support for our local communities through philanthropic initiatives are essential to our culture. 

For additional information, please visit Oaktree’s website at http://www.oaktreecapital.com/ 

Position Overview

The Analyst, Procurement Operations supports the day-to-day execution of Oaktree's procurement operations by performing transactional, task-based work across the procure-to-pay (P2P) lifecycle, asset management, and procurement support services. Reporting to the Senior Associate, Procurement Lead, this role contributes to a follow-the-sun operating model by executing assigned work, maintaining data quality, and meeting established service level agreements (SLAs).

Working within ServiceNow and Workday, the Analyst processes purchase requests, purchase orders, invoice exceptions, asset records, and other procurement activities in accordance with established procedures. The role is responsible for accurate data entry, document management, issue resolution, and timely completion of operational tasks while escalating exceptions and process risks as appropriate.

The Analyst supports procurement reporting, operational metrics, and continuous process improvement initiatives through accurate recordkeeping and analysis. Success in the role requires strong attention to detail, organizational skills, and the ability to manage a high volume of work while following standardized processes.

All procurement requests and purchase orders are received through ServiceNow, the firm's centralized intake platform. The Analyst works closely with the Senior Associate, Procurement Operations colleagues, Sourcing Managers, Accounts Payable, and business stakeholders to ensure procurement activities are completed accurately, efficiently, and in accordance with Oaktree policies.

This role is well suited for a detail-oriented procurement operations professional who enjoys structured, execution-focused work, thrives in a process-driven environment, and is committed to delivering high-quality operational support.

Responsibilities

Responsibilities include:

Procurement Operations
•    Execute assigned procurement operations tasks in accordance with established procedures and service level agreements (SLAs).
•    Support the Procurement Operations follow-the-sun service model by processing Tier 1 requests and escalating complex or sensitive matters to the Senior Associate or appropriate subject matter experts.
•    Complete assigned operational work accurately and within established timelines while maintaining high standards of customer service.

Procure-to-Pay (P2P) Operations
•    Process purchasing requests and purchase orders submitted through the ServiceNow intake queue, ensuring requests are complete, accurately documented, and progressed through the workflow.
•    Review purchase orders for completeness, coding accuracy, and required supporting information prior to approval routing.
•    Route requisitions and purchase orders to the appropriate approvers based on established approval matrices.
•    Review and resolve routine three-way match exceptions by validating purchase orders, receipts, and invoices, escalating unresolved discrepancies as appropriate.
•    Monitor assigned procurement requests through completion and communicate status updates to stakeholders as needed.

Asset Management
•    Maintain the equipment asset register by recording acquisitions, tagging assets, and updating lifecycle events including transfers, disposals, and retirements.
•    Reconcile asset records against purchasing documentation and receiving records to ensure data accuracy.
•    Investigate and resolve routine asset record discrepancies, escalating exceptions when necessary.

Administration and Process Support
•    Allocate and route invoices to spend category leads.
•    Maintain vendor FITS system with accurate data for vendor contract, user list and allocation.
•    Month end processing for Expert Network Providers and reconciliation
•    Perform routine administration of Procurement-related catalogs, workflows, and supporting data to maintain efficient service delivery.
•    Support testing, validation, and implementation of approved system and process enhancements.
•    Maintain procurement documentation, standard operating procedures, and knowledge articles.
•    Identify process inefficiencies, data quality issues, or system defects and communicate improvement opportunities to the Senior Associate.

Procurement Analytics and Reporting
•    Prepare recurring operational reports and dashboards covering procurement activity, cycle times, purchase order volumes, coding quality, and invoice match exceptions.
•    Perform routine data validation to maintain the accuracy and integrity of procurement and asset management records.

Information Governance and Records Management (IGRM)
•    Collaborate with legal, compliance, and IT stakeholders to define and refine governance policies related to data classification, retention, and access rights.
•    Support the development and implementation of retention schedules and disposition procedures for both electronic and physical records.
•    Conduct annual retention reviews in collaboration with business units using data mapping and inventories tools and shared drive analysis templates.
•    Use a records retention platform to map global regulatory requirements to retention categories and schedules, including:
o    Reviewing each record series and relevant legal citations through automated and expert-reviewed processes.
o    Monitor and respond to monthly citation updates, ensuring compliance with new or repealed regulations.

IGRM Stakeholder Engagement
•    Serve as a liaison between technical teams and business units to ensure governance decisions are well-informed and operationally feasible.
•    Provide training and guidance to end users and managers on access control, data handling, and retention best practices.

Operational Support & Controls
•    Follow established procurement policies, internal controls, and standard operating procedures in all assigned work.
•    Perform quality reviews of assigned transactions to ensure completeness, consistency, and compliance.
•    Escalate policy exceptions, control gaps, or unresolved issues to the Senior Associate in a timely manner.
•    Collaborate with Procurement Operations colleagues, Sourcing Managers, Accounts Payable, and business stakeholders to support efficient transactional execution.
•    Provide responsive customer support by answering procurement process questions and assisting internal stakeholders with routine purchasing inquiries.

Experience

•    2-6 Years of relevant procurement-related experience for a financial services institution or analogous regulated industry
•    Specific experience running RFX and providing exceptional decision support to internal customers across a wide variety of vendor-provided products and services (software, hardware, consulting, etc.)
•    Experience in a federated or multi-entity global procurement environment.
•    Solid experience in global procurement operations, procure-to-pay, and buying operations. Including hands-on transactional execution and three-way match.
•    Working knowledge of ERP-based Purchase Orders (Workday or analogous) and ticket-based intake (ServiceNow or analogous).

Personal Attributes

•    Outstanding individual initiative and self-starter
•    Thrives managing multiple competing tasks across disciplines
•    Collaborates with a strong sense of empathy, integrity and professionalism
•    Comfort working with spend and operational data.
•    Strong attention to data quality, coding accuracy, and process discipline