Analyst, Payroll Services, Asia

Key Responsibilities 

Payroll Processing Support 

• Execute end‑to‑end payroll processing in coordination with local payroll vendors (if relevant) and systems.  

• Validate payroll inputs including earnings, deductions, time entries, absences, and one‑time payments.  

• Reconcile payroll outputs and support retro payments, off‑cycle payrolls, and corrections.  

• Support final pay processing for terminations, in alignment with country‑specific rules.  

• Assist with statutory reporting and payroll audits as required.  

• Keep contact with relevant local authorities as required. 

• Execute Workday / Payroll system data audit, Identify and resolve interface (as relevant) errors and data inconsistencies 

Benefits Administration  

• Administer country‑specific statutory and company‑sponsored benefits, including enrollments, changes, and terminations.   

• Coordinate with local benefits vendors and insurers as applicable to resolve eligibility, coverage, and contribution issues as relevant.  

• Maintain benefits data accuracy in relevant systems or with vendors 

• Support benefits compliance activities and renewal cycles where applicable.  

• Keep contact with relevant local authorities as required.  

Time Management & Absence (as relevant in line with agreed country scope)  

• Support time and attendance processing, including validations, corrections, and retro adjustments.  

• Resolve time‑related inquiries tied to payroll outcomes.  

• Ensure time configurations and inputs align with local working time regulations, collective agreements and public holidays 

• Keep contact with relevant local authorities as required.  

Leave of Absence (LOA) (as relevant in line with agreed country scope)  

• Process and administer statutory and company leave programs (e.g., sickness, parental, disability, unpaid leave).  

• Coordinate LOA impact on pay, benefits, and time tracking.  

• Ensure accurate LOA documentation and tracking in Workday.  

Case Management  

• Serve as the first point of contact for Tier 1, resolve Tier 2 inquiries payroll, time, benefit questions   

• Partner with Country HR, People Support, Payroll Vendors, HRIS, and Benefits CoE as needed.  

• Document actions and decisions clearly and escalate risks appropriately. 

• Deliver timely and accurate support and execution in the Case tool and in accordance with the SLA framework for the team  

Vendor Coordination (as relevant in line with agreed country scope)  

• Communicate with payroll/time system/benefits vendors to submit data, track processing status, and resolve routine issues. 

• Support documentation and follow-up for vendor-related service tickets. 

Compliance & Documentation 

• Ensure payroll documentation is complete, accurate, and audit ready. 

• Follow established procedures to maintain compliance with local, state etc. regulations. 

• Support digital personnel file standards for payroll related documents 

• Ensure adherence to statutory requirements including tax filings, social security, and labor laws as required. 

• Support year-end activities (e.g., tax forms, reconciliations, filings). 

• Monitor payroll controls, variance analysis, and exception reporting as required. 

Payroll Reporting & Analytics 

• Generate and validate payroll reports (e.g. gross-to-net, variance, headcount, cost reports etc).  

• Perform trend analysis and identify discrepancies or anomalies.  

• Support finance and HR with payroll-related data requests.  

• Assist in month-end and year-end reconciliations with Finance. 

System and Data Governance 

• Ensure data accuracy in payroll, and time systems.  

• Support system testing (UAT), enhancements, and implementations.  

• Maintain audit trails. 

Continuous Improvement 

• Partner closely with Country HR, Global People Support, HRIS, and vendors to improve efficiency.  

• Contribute to SOPs, help articles, and localization updates for payroll, time management and benefits processes.  

• Support process improvements, automation opportunities, and standardization.  

• Maintain audit‑ready documentation and support internal/external audits.  

• Flag compliance risks, process gaps, or recurring issues to regional People Services leadership. 

Qualifications 

• Local qualifications in payroll or equivalent experience in Accounting, Payroll, or related field. Bachelor’s degree in human resources or local payroll qualification related field preferred. 

• Minimum 3-5 years of payroll experience. 

• Experience with payroll/time/benefit systems. 

• Experience with payroll controls 

Skills 

• Working knowledge of country payroll, time, tax, social security, leave, and benefits regulations.  

• Strong attention to detail and data accuracy.  

• Solid analytical and problem‑solving skills.  

• Strong customer service and communication skills.  

• Ability to handle confidential data with discretion.  

• Ability to work independently in a process-driven SSC environment 

• Continuous improvement mindset 

• Comfortable working with Workday, payroll/time/benefit vendor platforms 

• Proficient in Excel. 

• Fluency in English and local language as relevant.