Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users.
Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.
In 2023, our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries. We operate over 2800 money transfer corridors worldwide and employ over 1,000 people globally. Zepz is a remote-first employer, with team members located across six continents
Come join us!
Zepz.io
Our Commitments:
- We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
- We embrace embarrassing honesty - We function best when we're open and honest with one another — especially about our challenges and doubts.
- We have a bias to action - We get to first outcomes quickly, iterate and learn.
- We strive to be better - We may make mistakes, but always learn from them.
- We are inclusive - to better reflect and serve our users.
About the role:
You will be responsible for the analytical functions involved with the daily monitoring of our customers activities ensuring compliance with regulations, company policies and procedures. You will monitor and review data to assess whether customer’s behavior and their transactions warrant further review. You will identify potential high risk relationships and conduct checks for AML, Fraud, Screening, KYC, and Due Diligence.
Reporting to the Team Manager - LOD1 Financial Crime Escalations, you will:
- Monitor potential financial crime behavior
- Audit/Investigate/Analyze customer activities
- Conduct customer due diligence and enhanced due diligence work
- Escalate any suspicious activity/concerns to the appropriate team
- Conduct suspicious activity and reputational risk investigations as warranted
- Write narratives for suspicious activities and escalate to the appropriate 2nd line team for decision whether reportable or not
- Assist with any other Financial Crime related matters or special projects as identified and assigned by LOD1 Financial Crime management
- Carry out any other tasks as may be requested from time to time and/or specific assignments within Financial Crime Operations
What you bring to the table:
- Investigative and critical-thinking skills
- Strong analytical and organizational skills
- Excellent communication skills both verbal and written
- Adaptable to a fast-paced and changing environment
- Ability to manage tight processes, with accuracy and attention to detail
- Delivery-focused while maintaining a very high level of quality
- Highly disciplined person and self-motivated
- Inquisitive and collaborative/team-playing competencies
- Able to work on shifting schedule and on national holidays
- Able to render extra hours when needed
- Flexibility to work onsite
Bonus points if you:
- Experience at working in Compliance, AML Regulations, and Fraud in an international banking or fintech/payments environment
- Knowledge of dealing with customer enhanced due diligence and screening, live transaction monitoring, post-transaction monitoring, and suspicious activity investigation
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. If you're not in one of those regions, don’t worry - the Talent team can let you know what is available for you specifically:
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Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles, receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance!
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Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
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Retirement: We offer pension schemes to help you plan for and secure your future.
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Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
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Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire. Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site.
In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Why choose Zepz?
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Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
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We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
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We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
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At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.
Ready to Apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.
What We Do
Zepz is powering two leading global payments brands: WorldRemit and Sendwave. We represent brands that disrupted an industry previously dominated by offline legacy players by taking international money transfers online - making global digital payments fairer, faster, and more flexible. Our brands currently send from 50 to 130 countries, operate in more than 5,000 money transfer corridors worldwide and employ over 1,400 people globally. Zepz is a remote-first employer, with team members located across six continents.
On the sending side our brands are 100% digital (cashless), increasing convenience and enhancing security. For those receiving money, our brands offer a wide range of options including bank deposit, cash collection, mobile airtime top-up and mobile money.
www.zepzpay.com
