Search the 9 jobs at Zepz

The Communications Specialist will develop and execute communication strategies aligned with business goals, create content that simplifies complex financial concepts, manage media relations, and lead internal communications. They will also monitor communication effectiveness through KPIs.

As an Investigations & Disputes Manager at Zepz, you will conduct data analysis, oversee investigations into mismatched transactions, and implement resolution strategies to minimize losses and improve the user payment experience. You will collaborate with various teams and external partners to ensure accurate financial records and prevent future discrepancies.

The Market Launcher role focuses on identifying and addressing the needs of diaspora communities regarding remittances. Responsibilities include conducting user research, building partnerships, leveraging digital marketing and social media for user acquisition, and analyzing data to optimize strategies.

In this role, you will oversee product strategies for KYC and compliance features, prevent duplicate accounts, and enhance customer identity verification. You'll collaborate with various teams, leverage data analytics, manage third-party vendors, and ensure alignment with international regulations.

The Payment Operations Manager will manage and improve the payment experience for users in Latin America, track and optimize payout partner performance, analyze payment-related data, and collaborate with various teams to enhance service offerings and address performance issues.

The Market Launcher role focuses on building relationships within diaspora communities to identify their needs related to money sending. Responsibilities include conducting user research, collaborating with the product team, creating user acquisition strategies, and leveraging digital marketing channels and community engagements to drive business growth.

The Analyst - Financial Crime Holds is responsible for screening transactions, conducting research, and flagging suspicious activities related to financial crime. They will perform KYC checks, profile clients for risks, and analyze data to ensure compliance with regulations.

The Senior Legal Counsel will advise on regulatory issues, manage contracts related to payments, lead product launches, and handle general legal queries. The role supports the company's compliance with regulations across various jurisdictions and involves work related to customer complaints and litigation.

The Senior Manager of Finance Operations will lead the Financial Operations Team, ensuring accurate financial reconciliations of payment partner activities. Responsibilities include process improvement, collaboration with product, engineering, and finance teams, managing audits, and delivering consistent operations aligned with various teams.