The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
How will you make an impact in this role?
This position will be part of the Enterprise Technology Services 2nd Line Compliance team and will support the objective to lead and drive an effective Compliance culture, elevate the control environment, and anticipate and escalate risks with focus on all areas within the Technology Services organization, including Information Security, Enterprise Architecture, Platforms, Data and AI, Enterprise Digital and Digital Acquisition Platforms across US and International markets.
The successful candidate will support the Compliance Manager in the continued development, growth, and maintenance of an effective Compliance Program, Compliance Risk Assessment (CRA), Issue Management, Risk Control Self-Assessment (RCSA), and Regulatory Change Management (RCM), consistent with applicable legal and regulatory requirements, and American Express Company Compliance Programs and Policies.
ResponsibilitiesResponsibilities
Support execution of Compliance Risk Assessments (CRA), Risk and Control Self-Assessments (RCSA), and ongoing monitoring activities across Enterprise Technology Services.
Assist in the identification, assessment, tracking, and remediation of compliance issues, including validation of corrective action plans.
Support reviews of technology controls, processes, and risk mitigation activities to assess alignment with applicable laws, regulations, and company policies.
Assist in evaluating regulatory changes and documenting potential impacts to Enterprise Technology Services processes, products, and controls.
Support implementation and ongoing execution of the enterprise Compliance risk management program, including relevant programs, policies, standards, and procedures.
Assist with regulatory examinations, internal audits, compliance reviews, and related information requests impacting Enterprise Technology Services.
Support identification and resolution of compliance gaps within business processes and monitor progress toward remediation.
Prepare compliance-related reporting, presentations, metrics, and documentation for management and governance forums.
Conduct research and analysis on regulatory requirements, emerging risks, and compliance-related matters affecting Enterprise Technology Services.
Minimum Qualifications
Understanding of risk management principles, frameworks, and regulatory requirements
Demonstrated leadership and collaboration skills, and experience working in a matrixed and agile environment and on cross-functional teams.
Strong analytical, organizational, and problem-solving skills with attention to detail.
Strong proficiency with Microsoft Office applications, including Excel, PowerPoint, and SharePoint.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Self-starter with strong critical thinking skills and the ability to navigate ambiguity effectively.
Strong written and verbal communication skills.
Preferred Qualifications:
Knowledge of technology processes, information security, data management, digital platforms, or technical capabilities within Enterprise Technology Services.
Experience working within a 2nd Line Compliance or risk management function.
Familiarity with Compliance Risk Assessments, Issue Management, Regulatory Change Management, or related risk management processes.
Bachelor’s degree in Law, Compliance, Technology, Business, or a related field.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Understanding of risk management principles, frameworks, and regulatory requirements
- Demonstrated leadership and collaboration skills and experience working in a matrixed and agile environment and on cross-functional teams
- Strong analytical, organizational, and problem-solving skills with attention to detail
- Strong proficiency with Microsoft Office applications, including Excel, PowerPoint, and SharePoint
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Self-starter with strong critical thinking skills and the ability to navigate ambiguity effectively
- Strong written and verbal communication skills
- Knowledge of technology processes, information security, data management, digital platforms, or technical capabilities within Enterprise Technology Services
- Experience working within a 2nd Line Compliance or risk management function
- Familiarity with Compliance Risk Assessments, Issue Management, Regulatory Change Management, or related risk management processes
- Bachelor's degree in Law, Compliance, Technology, Business, or a related field
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
