Job Title: Analyst, Commercial Operations
Team: People & Service Operations Scope: Global FS | Global PSF | Global Corporate & Law
About the Role
This is a junior operational role supporting the Commercial Operations function across three business units. You will handle the administrative and analytical groundwork that keeps our servicing teams running smoothly — from maintaining data and communications infrastructure to fielding data requests from senior stakeholders.
- Exposure
- Learn strategic skills from Strong leadership
- Refine quant skills to assess performance…
- Creative & Executor.
Key Responsibilities
People Operations Administration
- Work with the Help Desk team on Front access management, ensuring inbox permissions are kept current as the business evolves, ensuring the right teams have access to the right inboxes, and that client emails are routed appropriately. Includes mapping teams and managers to inboxes, and inboxes to client email domains.
- Support systems maintenance for new hires, terminations, and team changes across, collaborating closely with Workday support and Talent Acquisition.
- Execute analysis to support strategic options for service delivery (i.e., load balancing, people reallocation)
- Act as a key point of contact for the People Operations team on initiatives that intersect with the Global business units, including ad hoc project support across Talent and Finance.
- Support on Associate Class Hiring administration, maintaining a Global Tracker, reporting on progress to hiring, existing allocation, and responding to changes as hiring plans change.
Reporting & Data Support
- Support maintenance of capacity model inputs with current headcount, attrition, and productivity data.
- Respond to ad hoc data and analytical requests from VPs and SVPs, triaging appropriately between self-serve outputs, basic analysis, and escalation to the Advanced Analytics & BI team
Service Operations Infrastructure
- Own and maintain email distribution lists across business units to ensure accurate and streamlined internal communications
- Partner with the HR Operations team to explore and implement automation of distribution list management
What We're Looking For
- Strong Excel skills, and familiarity of working with BI tools such as Looker
- Detail-oriented with a structured approach to data and process
- A clear communicator who can triage requests and manage up effectively
- 0–2 years of experience in an operations, analytics, or administrative role
- Degree in a numerate or business-related field, or equivalent experience
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.
At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.
We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Skills Required
- Strong Excel skills
- Familiarity with BI tools such as Looker
- 0-2 years of experience in operations, analytics, or administrative role
- Degree in a numerate or business-related field, or equivalent experience
- Detail-oriented with a structured approach to data and process
- Clear communication and ability to triage requests and manage up
GLG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GLG and has not been reviewed or approved by GLG.
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Healthcare Strength — Benefits are viewed as stronger than base pay, with comprehensive medical, dental, and vision coverage starting on day one. Feedback suggests mental health support and wellness programs add meaningful value even when salary is criticized.
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Retirement Support — 401(k) and Roth 401(k) with employer match are often highlighted as a solid part of the package. Feedback suggests retirement benefits stand out even when base pay is considered average.
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Leave & Time Off Breadth — Flexible or unlimited PTO plus company holidays are consistently described as valuable components of the package. Feedback suggests time‑off policies are attractive when team culture supports using them.
GLG Insights
What We Do
GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com. For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/
Why Work With Us
In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.
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