Analyst Business Systems

Reposted 23 Days Ago
Salisbury, NC, USA
In-Office
Mid level
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Document system requirements and user stories, create diagrams and specifications, support testing and walkthroughs, collaborate with technical teams to validate system behavior, and assist with critical escalations and urgent IT incidents as needed.
Summary Generated by Built In
Category/Area of Expertise: IT & Technology
Job Requisition: 537849
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Infrastructure - Network (5118716)
A seasoned contributor who owns key segments of the enterprise network. Executes major upgrades, tunes performance, improves observability, and mentors others. Coordinates change communications and partners with vendors to ensure delivery aligns to SLAs, security standards, and architecture patterns.
Primary Purpose:
The Analyst III, Business Systems contributes to systems analysis by documenting requirements, supporting system design, and helping validate solutions.
Duties and Responsibilities:
  • Document system requirements and user stories.
  • Support creation of diagrams and specifications.
  • Participate in walkthroughs and testing support activities.
  • Collaborate with technical teams to understand system behavior.
  • May be called upon to support critical escalations and must be available during urgent IT incidents as needed.

Qualifications:
  • Bachelor's degree or equivalent years of work experience.
  • 3+ years in systems analysis or related tech focused analytical work.
  • Strong analytical thinking and documentation skills.

Preferred Qualifications:
  • Exposure to system modeling or testing practices.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Skills Required

  • Bachelor's degree or equivalent years of work experience
  • 3+ years in systems analysis or related technical analytical work
  • Strong analytical thinking and documentation skills
  • Availability to support critical escalations and urgent IT incidents as needed
  • Exposure to system modeling or testing practices

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare Strength Core medical, dental, and vision plans are administered centrally under formal welfare plan documents, pointing to a mature, comprehensive offering. Materials also highlight options like HSAs/FSAs, mental-health and EAP resources, and in some cases inclusive provisions such as abortion travel benefits.
  • Retirement Support Multiple brands promote a 401(k) savings plan with company match, with examples published by Food Lion for eligible associates. Unionized banners such as Stop & Shop additionally reference maintained pension benefits, reinforcing depth in long-term financial support.
  • Parental & Family Support Company and brand pages describe paid parental leave, adoption/surrogacy assistance, and guidance around life events such as childbirth and caregiving. Some banners also note inclusive family benefits like domestic-partner coverage and fertility support.

Ahold Delhaize USA Insights

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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