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What We'll Bring:
This person is responsible for smooth day to day business operations and processes, maintaining high service levels, up keeping of data quality.Works with Batch Processing team to ensure smooth delivery of the suite of bureau services to the subscribing members. Operates within an overall strategic concept set forth by Transunion.
Accurately process batch portfolio reviews and proof of concept reviews requested by the customers and deliver based on agreed service levels.
Review and clean input data files prior to processing, whenever necessary.
Coordinate with internal stakeholders to achieve the end goal needed by the customers.
Support from the back end on both internal and external requests in relation to TU systems, products and services.
Assist in the monthly reconciliation of billing issued to client vs system reports.
Communicate batch results to stakeholders as necessary.
Contribute to the completion of milestones of specific projects.
Perform and provide assistance in UAT on bureau systems prior to production roll out
Able to have a good and meaningful interaction with TUPH members
Able to do operational work as assigned
Perform other duties as required in relation to batch processing
What You'll Bring:
- This person is responsible for smooth day to day business operations and processes, maintaining high service levels, up keeping of data quality.
- Works with Batch Processing team to ensure smooth delivery of the suite of bureau services to the subscribing members. Operates within an overall strategic concept set forth by Transunion.
- Accurately process batch portfolio reviews and proof of concept reviews requested by the customers and deliver based on agreed service levels.
- Review and clean input data files prior to processing, whenever necessary.
- Coordinate with internal stakeholders to achieve the end goal needed by the customers.
- Support from the back end on both internal and external requests in relation to TU systems, products and services.
- Assist in the monthly reconciliation of billing issued to client vs system reports.
- Communicate batch results to stakeholders as necessary.
- Contribute to the completion of milestones of specific projects.
- Perform and provide assistance in UAT on bureau systems prior to production roll out
- Able to have a good and meaningful interaction with TUPH members
- Able to do operational work as assigned
- Perform other duties as required in relation to batch processing
Impact You'll Make:
- 3-5 years’ experience in back end support , data cleansing, and data processing
- Strong analytical thinking
- Hard working
- Good interpersonal skills
- Able to communicate with stakeholders fluently
- Able to create business type of email response
TransUnion's Internal Job Title:
Analyst, Customer Support OperationsSkills Required
- 3-5 years experience in back end support, data cleansing, and data processing
- Experience with batch processing procedures and portfolio reviews
- Ability to review and clean input data files prior to processing
- Experience supporting UAT (user acceptance testing) on systems prior to production rollout
- Assist with monthly reconciliation of client billing versus system reports
- Strong analytical thinking
- Good interpersonal and stakeholder communication skills; able to create business-style email responses
- Able to perform assigned operational work and support internal/external requests related to systems, products, and services
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is paired with HSA/FSA options and robust mental-health resources, including 24/7 support and therapy/EAP. Wellness programming and fitness discounts further reinforce the health offering.
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Parental & Family Support — Paid parental leave of about 12 weeks with a gradual return, adoption and caregiver assistance, a complimentary Care@Work membership, and a dependent-care FSA provide meaningful family coverage. Company materials also reference child and adult care benefits and on-demand EAP access for employees and dependents.
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Leave & Time Off Breadth — Flexible time off or PTO is complemented by paid volunteer time and 10 paid holidays plus two global wellness days. Some postings note “up to 12” holidays, reflecting role/location variability.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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