Estamos buscando uma pessoa para atuar como Analista de Trade-In, apoiando a gestão dos programas de Trade-In no Brasil e atuando em parceria com áreas internas, prestadores de serviço, parceiros comerciais, marketplaces e canais B2C.
Essa posição terá um papel importante no acompanhamento da performance dos programas, análise de indicadores, identificação de oportunidades de melhoria, suporte à precificação de ofertas e fortalecimento do relacionamento com parceiros estratégicos.
Principais responsabilidades- Apoiar a gestão diária dos programas de Trade-In no Brasil.
- Atuar no relacionamento com parceiros comerciais, marketplaces, canais B2C e prestadores de serviço.
- Apoiar estratégias para aumento de volume de produtos, vendas e rentabilidade.
- Realizar análises de mercado e concorrência para identificar tendências, boas práticas e oportunidades.
- Monitorar a performance dos programas de Trade-In, identificando oportunidades de melhoria.
- Elaborar análises e relatórios sobre volume de Trade-In, estoque, vendas, pricing, grade mix, despesas, níveis de serviço e indicadores de parceiros/canais.
- Acompanhar a jornada do cliente e propor melhorias nos processos de Trade-In.
- Ser ponto de contato para o Call Center, acompanhando níveis de serviço e necessidades de treinamento junto ao time de Operações.
- Ser ponto focal para prestadores de serviço de Trade-In, colaborando com Supply Chain na melhoria de processos e níveis de serviço.
- Apoiar o processo de precificação de ofertas, garantindo alinhamento com metas de margem e compromissos com clientes.
- Representar a Assurant de forma consultiva e profissional junto a parceiros estratégicos.
- Graduação superior completa.
- Excelente comunicação e habilidade de apresentação.
- Perfil articulado, assertivo, negociador e com facilidade para relacionamento.
- Capacidade analítica para leitura de relatórios e indicadores.
- Conhecimento em Microsoft Office, especialmente Excel, Word e Outlook.
- Proatividade para identificar problemas, oportunidades e propor planos de ação.
- Organização e habilidade para atuar em um ambiente dinâmico e com contato frequente com parceiros.
- Experiência com Trade-In, recompra, mobile, marketplace, e-commerce, varejo ou gestão de parceiros.
- Vivência com grandes contas, parceiros estratégicos ou canais comerciais.
- Inglês intermediário+ será considerado diferencial.
Híbrido.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Skills Required
- Graduação superior completa
- Excelente comunicação e habilidade de apresentação
- Perfil articulado, assertivo e negociador com facilidade para relacionamento
- Capacidade analítica para leitura de relatórios e indicadores
- Conhecimento em Microsoft Office (especialmente Excel, Word e Outlook)
- Proatividade para identificar problemas, oportunidades e propor planos de ação
- Organização e habilidade para atuar em ambiente dinâmico com contato frequente com parceiros
- Experiência com Trade-In, recompra, mobile, marketplace, e-commerce, varejo ou gestão de parceiros
- Vivência com grandes contas, parceiros estratégicos ou canais comerciais
- Inglês intermediário ou superior
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
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Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
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Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
