The Role
Monitor merchant activity and investigate suspicious accounts and transactions to detect fraud and money laundering. Create and tune detection rules and scoring models, perform AML transaction monitoring investigations, document findings for compliance and audits, conduct root-cause analysis, and collaborate cross-functionally to recommend preventive measures and stay current on industry and regulatory changes.
Summary Generated by Built In
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you'll do
- Monitor merchant activity to detect and prevent fraudulent behavior using internal tools and external data sources.
- Investigate suspicious merchant accounts and transactions, escalating cases as necessary.
- Create, tune, and calibrate fraud detection rules and scoring models to improve accuracy and reduce false positives.
- Conduct in-depth root cause analysis on confirmed fraud cases to identify emerging trends and recommend preventive measures.
- Perform Global AML Transaction Monitoring (TM) investigations to detect potential money laundering activities and escalate cases in accordance with compliance protocols.
- Document investigation findings, and case outcomes to ensure auditability and compliance with regulatory requirements.
- Stay current on industry trends, fraud schemes, regulatory changes, and best practices.
What we expect from you
- Bachelor’s degree in Business or related field (or equivalent experience).
- 2–4 years of experience in merchant risk, transaction monitoring, or a similar investigative role.
- Working knowledge of AML regulations and experience performing AML TM investigations.
- Strong analytical skills with the ability to interpret complex data sets and identify anomalies.
- Familiarity with fraud detection tools, payment processors, and merchant monitoring systems.
- Excellent written and verbal communication skills, with strong attention to detail.
- Knowledge of global payment networks and e-commerce ecosystems.
- Ability to thrive in a fast-paced, high-pressure environment and manage multiple priorities effectively.
Join the Coins Team Now!
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Skills Required
- Bachelor's degree in Business or related field (or equivalent experience)
- 2-4 years of experience in merchant risk, transaction monitoring, or similar investigative role
- Working knowledge of AML regulations and experience performing AML TM investigations
- Strong analytical skills with ability to interpret complex data sets and identify anomalies
- Familiarity with fraud detection tools, payment processors, and merchant monitoring systems
- Excellent written and verbal communication skills with strong attention to detail
- Knowledge of global payment networks and e-commerce ecosystems
- Ability to manage multiple priorities in a fast-paced, high-pressure environment
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The Company
What We Do
Coins.ph is on a mission to create an open financial system by providing everyone easy access to Web3 and digital assets. Launched in 2014, Coins.ph is the most established crypto brand in the Philippines and has gained the trust of more than 16 million users. Through the easy-to-use mobile app, users can buy and sell a variety of cryptocurrencies and access a wide range of financial services. We're a fast-growing startup looking for passionate, motivated, and exceptional people to join us in doing work that matters. Visit http://coins.ph/careers to learn more
