Jobs at Coins.ph

Develop and execute brand strategy, positioning, messaging, campaigns, sponsorships, and partnerships for Coins.ph. Manage the brand marketing budget, evaluate investment impact, build awareness among crypto and mainstream audiences, and collaborate with growth, design, product, and creative teams to drive product familiarity, usage, and business results.

Monitor merchant activity and investigate suspicious accounts and transactions to detect fraud and money laundering. Create and tune detection rules and scoring models, perform AML transaction monitoring investigations, document findings for compliance and audits, conduct root-cause analysis, and collaborate cross-functionally to recommend preventive measures and stay current on industry and regulatory changes.

Build and maintain Java-based microservices for a large-scale payment platform. Develop payment, reconciliation, settlement, ledger, and partner-integration features while improving reliability, scalability, and performance. Use AI-assisted development tools, troubleshoot production issues, and collaborate with product, risk, finance, compliance, and Mandarin-speaking regional teams. The role requires backend development experience, Java and Spring Boot knowledge, microservices and database familiarity, Mandarin and English proficiency, and strong computer science fundamentals.

Provide legal counsel on financing, lending, securitization, and online lending platform activities. Draft and negotiate finance documentation, advise on regulatory and consumer protection requirements, support product and risk teams, manage regulatory engagements, and address complex fintech legal matters across an international legal team.

Supports sales leadership by monitoring performance, transactions, pipelines, and bottlenecks; building dashboards and reports; analyzing trends; improving AI-enabled sales tools; coordinating training and communications; managing cross-functional follow-ups; and maintaining initiative trackers and records.

Manage and grow relationships with international merchants and partners, increasing transaction volume, retention, satisfaction, and upselling opportunities. Negotiate commercial terms and merchant discount rates, coordinate onboarding and integrations with internal teams, resolve merchant issues, monitor portfolio performance, and identify growth opportunities. The role focuses on regional accounts across global markets and requires payments, fintech, remittance, and account management expertise.

Coordinates post-sale client onboarding by collecting KYC documents and service agreements, reviewing paperwork for completeness and accuracy, tracking account status between Sales and onboarding teams, updating CRM records, and following up with clients regarding missing information. The role supports sales visibility and efficient new-account activation while requiring strong communication, problem-solving, attention to detail, and customer service skills.

Manages daily treasury activities, including cash transfers, foreign exchange transactions, fundings, reconciliations, cash reporting, account balance maintenance, and banking relationships. Resolves cash issues, supports accounting journal entries, and maintains treasury policies and controls. Requires strong analytical and spreadsheet skills, attention to detail, and adaptability in a fast-paced environment.

Conduct partner, retail customer, and corporate client onboarding; perform KYC/KYB, UBO verification, sanctions, PEP, adverse-media screening, and enhanced due diligence. Develop AML/CFT policies and SOPs, support audits, monitor onboarding controls, investigate high-risk cases, and track Brazilian and international regulatory changes. The role requires collaboration across teams to establish scalable compliance infrastructure for crypto operations.

Manage merchant acquisition and strategic accounts across Bohol and Eastern Visayas for local payment services. Responsibilities include onboarding merchants, negotiating commercial terms, managing portfolio performance and KPIs, resolving escalations, coordinating integrations with internal teams, identifying growth opportunities, mentoring junior account managers, monitoring market trends, and representing the company at regional events. Extensive travel throughout the territory is required.

The Regional Account Manager will focus on business development, client acquisition, managing relationships, and supporting client needs in a dynamic environment.

Manages and grows merchant accounts, acquires and onboards strategic partners, negotiates commercial terms, and leads business reviews. Coordinates with product, technology, operations, and marketing teams on integrations and campaigns. Analyzes transaction performance, market trends, competitors, and portfolio growth while supporting regional and nationwide payment and partnership initiatives.

Lead business development for payment services focused on merchant acquisition and revenue growth, while managing a high-performing team and establishing partnerships.

Lead the product design vision for payment products, combining UX/UI strategy, product roadmap ownership, user research, experimentation, analytics, and design-system development. Manage and mentor product designers and UX researchers while collaborating with product, engineering, compliance, legal, marketing, and CX teams. Design scalable fintech and payment experiences for mobile-first users, define success metrics, prioritize improvements, and ensure regulatory alignment with BSP, AML, and KYC requirements.

Lead and oversee the internal audit function, develop and execute risk-based audit plans, evaluate internal controls and risk management, report findings to the board and executives, verify reliability of information systems including accounting, and drive audit-related remediation and organizational improvements.

Build and manage the company’s global corporate tax structure across multiple regions. Oversee tax reviews, filings, audits, regulatory cases, compliance policies, cross-border transaction advice, tax-efficient strategies, risk controls, and responses to changing tax laws. Partner with business units on pricing and tax implications while leading tax personnel and ensuring accurate, timely work.

Leads the after-sales Partner Solutions function, overseeing support operations, ticket resolution, escalations, service metrics, partner satisfaction, and process improvements. Coaches and develops team members, identifies operational gaps, manages complex partner concerns, and collaborates with Customer Experience, Compliance, Risk, Product, and Technology teams. The role also monitors partner engagement and churn risk while ensuring high-quality, timely service delivery.

Lead daily payment operations for cash-in/out, bill payments, fiat wallets, transaction monitoring, exceptions, reconciliation, and settlement coordination. Supervise team performance, track KPIs, resolve incidents with internal teams and payment partners, support new feature readiness, maintain documentation, and ensure compliance with controls and procedures. Collaborate with Product, Engineering, Compliance, and Finance to improve workflow reliability and operational efficiency.

Own the end-to-end lifecycle of cross-border payment products and AI-powered features. Partner with engineering, operations, risk, data, and business teams to identify problems, prototype solutions, launch products, and measure impact. Apply LLMs, AI Agents, RAG, intelligent support, and workflow automation to user-facing and operational experiences. Use data, feedback, and market insights to improve conversion, engagement, retention, efficiency, and localization across international markets.

Owns KYC/KYB onboarding, AML, sanctions screening, transaction monitoring, fraud controls, risk rules, case management, and compliance products. Translates regulatory and operational requirements into product flows, business rules, PRDs, API requirements, and workflows. Partners with Compliance, Risk, Operations, Engineering, QA, Data, and external vendors through delivery, testing, launch, and optimization. Uses funnel, approval, rejection, accuracy, workload, and vendor data to improve conversion, compliance, fraud prevention, and operational efficiency.