Jobs at Coins.ph

Lead data-driven strategies for cross-border payments, manage BI and Data Engineering teams, and enhance business efficiency through data insights.

The Tech Ops role involves resolving partner integration issues, facilitating communication between partners and developers, and identifying process improvement opportunities.

The Director in Brazil will oversee governance, compliance, risk management, and operational integrity for a leading crypto brand, ensuring alignment with Brazilian regulations.

The On-Chain Risk Strategy Manager will develop risk strategies for blockchain activities, mitigate financial crime risks, and collaborate with various teams to enhance compliance and monitoring capabilities.

The role focuses on optimizing user growth through data analysis, improving conversion rates, and developing targeted strategies for user engagement, while collaborating with various teams.

Manage wallet operations, ensure timely settlements, improve efficiency, and lead a team focused on cryptocurrency exchange business.

The Partner Solutions Associate will support KYB processes, foster partner relationships, implement strategies, resolve concerns, and ensure customer satisfaction.

The Account Manager for Payment Services will identify and onboard new merchants, maintain existing relationships, negotiate service agreements, and monitor account performance while collaborating with internal teams to support merchants' growth in the payment sector.

The Account Manager will acquire and manage relationships with merchants, drive transaction volume, negotiate agreements, and collaborate with internal teams in the fintech space.

The Sales Assistant will coordinate documents, ensure quality control, support the sales pipeline, and communicate with clients to complete paperwork.

Lead the strategy and expansion of the global cross-border payments business, manage partnerships, ensure compliance, and oversee operations.

Support KYB document review and verification, manage and grow partner relationships, implement partner feedback-driven improvements, coordinate with internal teams to resolve partner/merchant concerns, handle customer inquiries, and execute ad-hoc operational projects.

Assist in developing growth strategies, analyze user data, collaborate with teams, track KPIs, conduct user research, support A/B testing, and prepare reports.

The role involves providing quality customer service, ensuring compliance with regulations, analyzing customer issues, and collaborating with teams to enhance service efficiency.

Partner with cross-functional teams to design and maintain dashboards, write optimized SQL, govern KPIs, perform ad hoc analyses, monitor metrics, and deliver actionable insights to drive business decisions.

Lead AML transaction monitoring and investigations: develop and maintain policies, manage and coach a team, create/enhance monitoring alerts, analyze transactions, document investigations, ensure AMLC report timeliness and STR quality, support audits, drive automation, and coordinate with business units.

Lead CRM, lifecycle and loyalty strategy to increase retention and LTV. Design and run a points-based loyalty program, build data-driven customer journeys, execute omnichannel automated campaigns, collaborate with Product/Data/Engineering, and measure CRM KPIs to optimize performance.

Lead and coach the AML Transaction Monitoring team; perform second-level reviews, transaction monitoring, and transactional due diligence; ensure timely suspicious transaction reporting; assist audits; improve TM SOPs; analyze process gaps and prepare weekly/monthly performance reports for the CCO.

Lead the Compliance product team, manage product performance, develop solutions, and collaborate with stakeholders to enhance compliance features and user experience.

The Head of Product will drive product development and user experience for a crypto platform, managing teams and operational metrics while collaborating with stakeholders.