Americas Internal Communications Specialist

Posted 2 Days Ago
Be an Early Applicant
Heredia, Ulloa, Lagunilla, CRI
Hybrid
Mid level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
Support internal communications for the Americas and Costa Rica GCC by creating and deploying content across channels, planning and executing internal events and town halls, partnering with stakeholders and agencies, measuring communication effectiveness, and managing multiple projects to strengthen employer brand and associate engagement.
Summary Generated by Built In

TransUnion's Job Applicant Privacy Notice

Team Overview

The Corporate Affairs & Communications team is responsible for strengthening TransUnion’s brand, culture, and associate engagement through strategic communications and marketing initiatives. This role supports the internal communications needs of our Americas regions (Brazil, Canada, and LATAM) as well as the Costa Rica Global Capability Center (GCC), helping colleagues understand the company, connect with one another, and contribute to business success. Reporting to the Americas Internal Communications Manager, this position is part of a larger global team that supports multiple international markets. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Role Overview And Core Responsibilities

  • Support internal communications strategies and initiatives across Brazil, Canada, LATAM, and the Costa Rica GCC, helping to deliver consistent and impactful messaging.
  • Develop and deploy compelling content across multiple communication channels, including email, intranet stories, presentations, videos, websites, digital signage, social media, Q&A documents, and executive talking points.
  • Identify and promote engaging stories that strengthen TransUnion’s employer brand and enhance the associate experience.
  • Partner with internal stakeholders and cross-functional teams to ensure communications align with corporate messaging, business priorities, and brand standards.
  • Lead and support the end-to-end planning and execution of internal corporate events, including town halls, and external branding activities such as conferences and workshops.
  • Manage multiple communication projects simultaneously, balancing priorities, deadlines, and stakeholder expectations.
  • Measure communication effectiveness through analytics and reporting, using insights to improve future campaigns and initiatives.
  • Collaborate with external agencies and suppliers to ensure successful delivery of communication and branding activities.
  • Support regional communications transformation efforts by leveraging successful communication practices and playbooks developed within the Costa Rica GCC.
  • Contribute to broader Corporate Affairs & Communications projects and initiatives as needed.

    Required Knowledge And Experiences

    • Minimum of 3+ years of professional experience in corporate communications, public relations, marketing communications, or a related field, preferably within a communications agency or corporate environment.
    • Strong written and verbal communication expertise with significant experience creating content for diverse audiences and communication platforms.
    • Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related discipline; equivalent professional experience may also be considered.
    • Experience partnering with cross-functional teams and stakeholders to deliver strategic communication initiatives that support business objectives.
    • Experience planning, coordinating, and executing internal engagement activities, corporate events, and employer branding initiatives.
    Required Technical Skills
    • Advanced written communication and content development skills across multiple communication formats and digital channels.
    • Proficiency with internal communication platforms, intranet tools, presentation software, email communication platforms, and collaboration tools.
    • Strong analytical and reporting skills to measure communication effectiveness and provide actionable insights.
    • Ability to manage multiple projects simultaneously using project planning, organization, and stakeholder management techniques.
    • Professional fluency in English and Spanish, including strong written communication skills in both languages.
    We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:
    • Experience supporting communications across multiple countries, regions, or international markets.
    • Knowledge of employer branding, associate engagement, and talent attraction strategies.
    • Experience collaborating with creative agencies, marketing vendors, or communication service providers.
    • Ability to work effectively in a fast-paced, highly collaborative, and evolving environment.
    • Creative mindset with strong initiative, adaptability, and a passion for storytelling.

    #LI-MR1


    TransUnion Overview:

    At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.


    Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.


    TransUnion Job Title


    Specialist II, Marketing

    Skills Required

    • Minimum of 3+ years professional experience in corporate communications, public relations, marketing communications, or a related field
    • Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related discipline (or equivalent professional experience)
    • Strong written and verbal communication expertise; experience creating content for diverse audiences and platforms
    • Experience partnering with cross-functional teams and stakeholders to deliver strategic communication initiatives
    • Experience planning, coordinating, and executing internal engagement activities, corporate events, and employer branding initiatives
    • Advanced written communication and content development skills across multiple formats and digital channels
    • Proficiency with internal communication platforms, intranet tools, presentation software, email communication platforms, and collaboration tools
    • Strong analytical and reporting skills to measure communication effectiveness and provide actionable insights
    • Ability to manage multiple projects simultaneously using project planning, organization, and stakeholder management techniques
    • Professional fluency in English and Spanish, including strong written communication skills in both languages
    • Experience supporting communications across multiple countries, regions, or international markets
    • Knowledge of employer branding, associate engagement, and talent attraction strategies
    • Experience collaborating with creative agencies, marketing vendors, or communication service providers
    • Ability to work effectively in a fast-paced, highly collaborative, and evolving environment
    • Creative mindset with strong initiative, adaptability, and a passion for storytelling

    What the Team is Saying

    Patrick
    Tiana
    Jason
    Lauren
    TC
    Jay
    Aayushi
    Paul
    Alex Barnett
    Sheetal Wathare
    TransUnion
    TransUnion

    TransUnion Compensation & Benefits Highlights

    • Healthcare Strength Day-one eligibility for medical, dental, and vision is paired with HSA/FSA options and robust mental-health resources, including 24/7 support and therapy/EAP. Wellness programming and fitness discounts further reinforce the health offering.
    • Parental & Family Support Paid parental leave of about 12 weeks with a gradual return, adoption and caregiver assistance, a complimentary Care@Work membership, and a dependent-care FSA provide meaningful family coverage. Company materials also reference child and adult care benefits and on-demand EAP access for employees and dependents.
    • Leave & Time Off Breadth Flexible time off or PTO is complemented by paid volunteer time and 10 paid holidays plus two global wellness days. Some postings note “up to 12” holidays, reflecting role/location variability.

    TransUnion Insights

    Am I A Good Fit?
    beta
    Get Personalized Job Insights.
    Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

    The Company
    HQ: Chicago, IL
    13,000 Employees
    Year Founded: 1968

    What We Do

    TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

    Why Work With Us

    Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

    Gallery

    Gallery
    Gallery
    Gallery
    Gallery
    Gallery
    Gallery
    Gallery
    Gallery
    Gallery
    Gallery

    TransUnion Teams

    Team
    Invested in Tech Teams
    About our Teams

    TransUnion Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Typical time on-site: Flexible
    HQChicago, IL
    MX
    Amsterdam, NL
    Bengaluru, IN
    Boca Raton, FL
    Bogotá, Colombia
    Burlington, ON
    South Africa
    Cerqueira César, Sao Paulo
    Chennai, IN
    Cherry Hill, NJ
    Cork, County Cork
    Crum Lynne, PA
    Denver, CO
    Greenwood Village, CO
    Guaynabo, PR
    Gurugram, IN
    Hamburg, DE
    Hyderabad, IN
    Johannesburg, ZA
    TransUnion UK Head Office
    London, GB
    Louisville, KY
    Madrid, ES
    Makati, PH
    Mumbai, IN
    New York, NY
    Pune, IN
    Reston, VA
    San Luis Obispo, CA
    Santiago, CL
    Sydney, NSW
    Toronto, ON
    Ulloa, La Aurora
    Washington, US
    White Plains, NY
    Learn more

    Similar Jobs

    TransUnion Logo TransUnion

    Product Manager

    Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
    Remote or Hybrid
    Heredia, Ulloa, Lagunilla, CRI
    13000 Employees

    TransUnion Logo TransUnion

    Sr Data Analysis

    Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
    Hybrid
    Heredia, Ulloa, Lagunilla, CRI
    13000 Employees

    TransUnion Logo TransUnion

    Java Lead Developer

    Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
    Remote or Hybrid
    Heredia, Ulloa, Lagunilla, CRI
    13000 Employees

    TransUnion Logo TransUnion

    Audience Activation Specialist

    Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
    Hybrid
    Heredia, Ulloa, Lagunilla, CRI
    13000 Employees

    Sign up now Access later

    Create Free Account

    Please log in or sign up to report this job.

    Create Free Account