The Role
Review and refine machine-translated Arabic (UAE) customer service content, ensuring accuracy, natural language, appropriate tone, and consistency with project guidelines. Work includes help articles, UI strings, and internal support documentation within a Translation Management System. Reviewers apply feedback, complete assigned tasks independently, communicate with project managers, and support ongoing quality improvement on an ad hoc basis.
Summary Generated by Built In
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Arabic (UAE) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Review and refine machine-translated customer service content (help articles, UI strings, internal support documentation)
Ensure accuracy, clarity, tone, and contextual appropriateness in Arabic (UAE)
Maintain consistency across terminology, style, and meaning
Apply feedback to support continuous quality improvement
Complete tasks within a Translation Management System (TMS)
Communicate with Project Managers as needed to clarify expectations
Project details
Language: Arabic (UAE)
Content type: Customer service content (general)
Project duration: Ongoing
This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $28.36
Requirements
- Native proficiency in Arabic (UAE) and strong English skills
- Experience in translation, localization, or translation quality review
- Strong attention to detail and a quality-focused mindset
- Ability to work independently in an online environment
- Previous experience working in a TMS is a plus
- Successful completion of required assessments
Skills Required
- Native proficiency in Arabic (UAE)
- Strong English skills
- Experience in translation, localization, or translation quality review
- Strong attention to detail and a quality-focused mindset
- Ability to work independently in an online environment
- Previous experience working in a Translation Management System
- Successful completion of required assessments
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The Company
