AKA Commercial Operations Leader – PCS

Job Description SummaryYou will be responsible for managing commercial operations and the excellence of the Imaging business within AKA (ASEAN, Korea, and ANZ). The priority of this role is to deploy strategic initiatives, provide guidance, and drive consistent operational rigor and commercial excellence of Imaging businesses within the AKA zone. The AKA Imaging Commercial Operations leader will collaborate with Imaging commercial leaders of each LCT, Modality leaders, Orders Management, Finance, Marketing within AKA. You will be reporting to AKA Commercial Ops/Excellence Director.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

Commercial Operations

• Partner with LCT Commercial and Commercial Operation teams to achieve business targets on Orders. Work with General Manager, Imaging and Service Commercial AKA and the modality leaders to maximize business outcomes.
• Drive operational execution, and accurate forecasting by driving op mech; identify challenges, facilitate problem resolution.
• Provide key analytic insights to maximize business weekly, monthly, and quarterly outcomes.
  • Collaborate with ANZ/Korea Commercial Operations/ Excellence team and drive ITO process alignment.
  • Lead ITO (Inquiry to Order) process of ASEAN countries.

Commercial Rigor/ Intensity

• Lead and manage the wing-to-wing range of commercial excellence and simplification of the AKA zone.
• Provide analytical measures of commercial operation rigor (i.e. funnel size, commitments, weekly pacing & etc.) and provide key insights to the AKA leadership team.
  • Drive funnel management rigor by providing insights; funnel size by each period, funnel health, opportunities management, and funnel vs. estimate.
  • Develop efficient measures/ tools and drive commercial rigor (PBI, SFDC) across AKA.
• Lead deployment and enhancement of commercial tools (SFDC, Apttus).
  • Liaise with LCT commercial & operation team and lead project management of the deployment of new tools. Work with LCT teams to identify challenges and drive consistent solutions across AKA zone.
  • Manage commercial tools (SFDC) governance – account, segment, and other commercial operation structures.
• Lead implementation of key policy and guidance changes (i.e. Orders guidance, DoA, and etc.)
• Drive commercial process simplification/improvement. Closely understand day-to-day operations, assess process inconsistency across LCTs, and identify process/ operational gaps. Lead process improvement. Partner with ITO teams and drive simplification.
• Provide Commercial Excellence (processes, policy, and structural guidance) support to LCT Commercial/ Commercial Operation teams as needed.
• Facilitate best practice sharing and implementation across LCTs.

Required Qualification

• Bachelor’s degree in Business, Finance, or Equivalent.
• At least 7 years of progressive experience in commercial, operation, or finance.
• Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change.
• Clear thinking / problem solving: ability to lead cross-functional projects/process improvement within operations/finance function involving process improvement; able to quickly grasp new ideas
• Excellent communication skills: ability to clearly communicate complex financial information in a easy to understand manner; able to deliver message effectively verbally and in writing; experience working across multiple levels (including executive level), functions and regions would be a plus
• Strong interpersonal skill : Confidence/Assertiveness and strong influencing skills. Ability to manage and work with stakeholders from diverse backgrounds.
• Adaptable/Flexible:  being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
• Demonstrated leadership skills and experiences. Strong organization management skills.
• High level of integrity and professionalism.

Desired Characteristics

• Confidence / Assertiveness: strong influencing skills across business functions; confidence to approach business leaders with difficult messages and defend position; for example, work closely with business leaders to achieve business objectives while driving compliance, and GE HealthCare’s cultural operating principles.
• Experience working in a global business environment with a sound understanding of global processes and transactional flows.
• Fluent speaking and writing.
• Adaptable/flexible: being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations.
• Integrity: Accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions, and when dealing with others

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information