職務目的（Job Purpose）
- 営業社員および事務スタッフの生産性向上と業務品質向上を目的に、生成AIを活用した業務改革を推進します。
- 現場の業務課題を理解し、AI活用の企画、プロンプト設計、チャットボット活用、既存システムの利便性向上を通じて、営業組織全体の業務効率化とDX推進を支援します。
職責（Job Responsibilities）
- AI活用企画・推進
営業部門および事務部門の業務課題分析
AI活用ユースケースの企画・推進
AI活用ロードマップの策定
活用状況の分析および改善提案
- Microsoft Copilot活用推進
営業・事務業務向けプロンプトの作成・標準化
提案書作成、会議要約、メール作成、データ分析等の活用促進
ベストプラクティスの整備・展開
社員向けトレーニングの企画・実施
- Gemini Chatbot企画・運営
Geminiを活用した業務支援チャットボットの企画
営業支援、商品照会、FAQ、業務手順案内等のユースケース設計
利用者の要望を踏まえた継続的な改善
効果測定および利用促進施策の立案
- AIを活用した既存システム改善
社内ポータル、ナレッジ管理システム、Microsoft 365等の利便性向上
AI検索やナレッジ活用施策の企画
IT部門およびベンダーとの要件整理・調整
ユーザー視点での業務プロセス改善提案
- AI活用定着化
AI研修・勉強会の企画運営
利用ガイドラインの整備
活用事例の収集・共有
AIアンバサダーとの連携推進
主要な関係先（Key Relationships）
内部関係先 (AIG組織内)
- IT部門
外部関係先 (AIG組織外)
- システムベンダー
必要とされるスキル・経験（Required Skills and Experiences）
最終学歴
- 学士号または同等の学位
スキル/知識
- Microsoft 365に関する知識
- 生成AI（Copilot、Gemini等）に関する理解
- プロンプト設計スキル
- ITシステムに関する基礎知識
求める人物像
- 業務とテクノロジーの両面に興味を持てる方
- 現場目線で課題解決を考えられる方
- 営業部門とIT部門の橋渡しができる方
業務経験
- 理工系分野の学士号または同等の実務経験
- 営業企画、業務改善、DX推進、システム企画のいずれかの経験
- プロジェクト推進経験
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].
Functional Area:
SM - Sales & MarketingAIG General Insurance Company, Ltd.Skills Required
- Bachelor's degree in science/engineering or equivalent practical experience
- Knowledge of Microsoft 365
- Understanding of generative AI (e.g., Microsoft Copilot, Gemini)
- Prompt design skills
- Basic IT systems knowledge
- Experience in sales planning, business/process improvement, DX promotion, or system planning
- Project promotion/implementation experience
- Ability to work primarily in the office (in-person collaboration)
AIG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AIG and has not been reviewed or approved by AIG.
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Retirement Support — Retirement offerings are positioned as a standout, with 401(k) company contributions and matching described as substantial. Financial-security features like life and disability coverage and related assistance programs reinforce the retirement value of the package.
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Healthcare Strength — Health benefits are framed as comprehensive, spanning physical and mental health support alongside common medical, dental, and vision coverage. Wellness programming and EAP-style resources are presented as part of a broad health and wellbeing approach.
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Leave & Time Off Breadth — Time-off provisions are described as extensive, including paid time off, paid sick days, and additional leave options. Volunteer time off and sabbaticals further expand the overall time-away offering.
AIG Insights
What We Do
We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk. We’re also committed to doing the right thing for our people and the communities where we work and live. It’s why we seek to offer what matters to our ever-diversifying team - like flexible and creative work environments, professional growth opportunities and forums to advocate for one another and incite change. We encourage employees to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join us as we share our stories from around the organization. #LifeatAIG AIG Social Media Community Guidelines: https://www.aig.com/communityguidelines Facebook: http://www.facebook.com/AIGInsurance Twitter: http://twitter.com/AIGinsurance YouTube: http://www.youtube.com/aig
