As part of Microsoft Frontier Company, the Adoption, Change and Services Management (ACSM) Solution Architect Manager leads a high-performing team of Solution Architects and Consultants responsible for shaping and accelerating AI-driven business transformation for strategic customers across EMEA.
This is a customer-facing leadership role that combines AI transformation, AI adoption, organisational change, operational readiness, and business value realisation. The successful candidate will help enterprise customers move from AI experimentation to scaled adoption by building the governance, operating models, capabilities, and organisational readiness required to achieve measurable business outcomes.
Responsibilities
- Lead a team of Solution Architects and Consultants delivering AI transformation, adoption, and organisational change programmes for strategic customers across EMEA.
- Partner with Microsoft sales and account teams to identify, shape, and win strategic AI transformation opportunities that drive customer value and business growth.
- Guide customers through the delivery of AI adoption, change management, governance, operating model design, workforce readiness, and AI operationalisation to help them become AI-enabled organisations
- Build trusted relationships with senior business and technology leaders, influencing transformation strategy and driving executive alignment across complex enterprise organisations.
- Lead delivery excellence across pre-sales and implementation, ensuring strong customer outcomes, effective risk management, customer satisfaction, and utilisation performance.
- Develop scalable frameworks, methodologies, and best practices that accelerate AI adoption and business transformation at scale.
- Build, coach, and develop a high-performing multi-country team while creating a culture of accountability, innovation, collaboration, and continuous learning.
- Leverage AI and emerging technologies to improve delivery quality, team effectiveness, and customer outcomes.
Qualifications
- Proven experience leading enterprise AI transformation programmes for external customers, including AI adoption, AI enablement, AI operations, governance, organisational change, and business value realisation.
- Experience leading large-scale cloud and digital transformation initiatives, including application modernisation, data platform strategy, and enterprise-wide business transformation programmes.
- Strong consulting, solutioning, and executive stakeholder management skills, with the ability to influence senior business and technology leaders and shape complex transformation strategies.
- Demonstrated success leading and developing high-performing teams of consultants, architects, and technology professionals across multiple countries or regions.
- Commercial leadership experience including business development, pipeline management, forecasting, services sales, delivery accountability, and customer growth.
- Deep expertise in AI adoption, organisational and behavioural change, operational readiness, and helping customers successfully embed AI into the way their organisations operate.
Solution Architecture M6 - The typical base pay range for this role across United Kingdom is £ 96,400.00 - £ 195,100.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Proven experience leading enterprise AI transformation programmes including adoption, enablement, operations, governance, organisational change, and value realisation
- Experience leading large-scale cloud and digital transformation initiatives, including application modernisation and data platform strategy
- Strong consulting, solutioning, and executive stakeholder management skills with ability to influence senior business and technology leaders
- Demonstrated success leading and developing high-performing teams of consultants, architects, and technology professionals across multiple countries or regions
- Commercial leadership experience including business development, pipeline management, forecasting, services sales, delivery accountability, and customer growth
- Deep expertise in AI adoption, organisational and behavioural change, and operational readiness to embed AI into operations
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
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