This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Operations Analytics
Our dedicated team of data analysts, engineers and business analysts is committed to empowering operational teams to make strategic and data-driven decisions on a global scale. We are structured into subject matter areas, with analysts focusing on Merchant Operations, Support, Professional Services, & Supply Chain, ensuring deep expertise and tailored insights within each area, driving operational excellence and informed decision-making. We strive to foster a collaborative and approachable environment, making data insights accessible and actionable for everyone. In short, our vision is to empower teams with self-service analytics and deliver strategic insights that drive high-impact decisions.
What you’ll do- Gain a comprehensive understanding of business processes to solve critical problems and ensure analysis efforts are effectively targeted.
- Master the art of storytelling by connecting data to a narrative, evolving from step-by-step analytical plans to complex stories that provide actionable advice.
- Partner with leadership to define key performance indicators (KPIs) and select metrics that align specifically with business strategy and objectives.
- Act as a bridge between the business and technical teams, translating complex requirements into clear requests for data engineering.
- Redesign recurring operational issues into scalable, long-term solutions by clarifying stakeholder needs and anticipating future requirements.
- Independently separate main issues from secondary noise, ensuring that every analysis remains focused on the core business question.
- Manage project stakeholders proactively, identifying necessary collaborators and keeping them informed through structured communication and documentation.
- You possess at least 4 years of relevant working experience in an analytical or business-focused environment.
- You are an independent and enthusiastic problem-solver who thrives when navigating the ambiguity of stakeholder requests.
- You have a proven track record in project management, with the ability to drive initiatives in a structured and accountable manner.
- You are highly proficient in writing complex SQL queries and have extensive experience with BI tools, specifically Looker and LookML.
- You are a confident communicator, able to influence decision-makers by articulating data-driven recommendations clearly.
- You have the technical mindset to identify the best solutions for technical problems while building strong relationships with multicultural teams.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Skills Required
- At least 4 years of relevant analytical or business-focused experience
- Proven project management experience driving initiatives
- Highly proficient in writing complex SQL queries
- Extensive experience with BI tools, specifically Looker and LookML
- Strong communication skills and ability to influence decision-makers
- Ability to translate complex business requirements into data engineering requests
- Independent problem-solver comfortable with ambiguous stakeholder requests
- Experience working with multicultural teams
What the Team is Saying
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Adyen Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is considered comprehensive in key markets, with medical, dental, vision, and mental‑health benefits outlined and core healthcare listed among the global essentials. U.S. materials also reference FSAs/HSAs alongside strong day‑to‑day support.
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Leave & Time Off Breadth — Time off is framed as generous, with “unlimited PTO” and paid holidays/sick leave listed for U.S. hubs. Location pages emphasize flexibility while noting specifics can vary by country and office.
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Flexible Benefits — Adyen+ stands out as a monthly, flexible allowance that can be directed to childcare, language courses, wellness, or home‑office setups. This complements commuter benefits and daily in‑office lunch within a location‑specific package.
Adyen Insights
What We Do
Adyen (ADYEN:AMS) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Meta, Uber, H&M, eBay, and Microsoft.
Why Work With Us
At Adyen, everything we do is engineered for ambition. We started with payments, at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era, entirely in-house, from the ground up.
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Adyen Teams
Adyen Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe that in-person collaboration is the best route to building genuine connection. We’re an office-first company that offers flexibility when needed. We trust our team to act with autonomy and make good choices.
